doug

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  • in reply to: Re: Email notification #9612
    doug
    Moderator

    twoj – Email notifications were added to BatchPatch in late 2013.

    Thanks,

    Doug

    in reply to: Error:1073741819 #9615
    doug
    Moderator

    What does the BatchPatchError.log show from the target server’s working directory (usually c:program filesbatchpatch) ? That might give us a bit more information to work with.

    However, it really sounds like this issue has nothing to do with BatchPatch per se, but is rather something going on with Windows or possibly caused by third-party app like anti-virus or other software. Are you able to update these computers manually without using BatchPatch? I suspect that a manual update will fail too, which would confirm that BatchPatch is not related to the problem.

    -Doug

    in reply to: Error:1073741819 #9617
    doug
    Moderator

    marwinp –

    First, it’s hard for me to understand this error without providing any context. It would be helpful to know what action you executed to produce this error, and which error log you are pulling this error text from. Also, what does the BatchPatchError.log show from the target server’s working directory (usually c:program filesbatchpatch) and what does the BatchPatch interface show/report? Lastly, when does the error occur? Before or after the BatchPatch action completes?

    I just did some quick google searching on 0xC004F074, and all the results imply that the issue is with the KMS Windows Activation status of those 2012 servers, so that’s a good first place to start.

    From just one of many pages found when searching google, implying an issue with License Activation:

    “License Activation (slui.exe) failed with the following error code: hr=0xC004F074 Command-line arguments: RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=f0f5ec41-0d55-4732-af02-440a44a3cf0f;NotificationInterval=1440;Trigger=UserLogon;SessionId=2”

    doug
    Moderator

    Exit code 2 means that it can’t find the specified file. In this case it’s throwing the error because it can’t find “del” since that’s not an executable file in Windows.

    You have three options.

    1. Use Remote Command 3 or 4 with the following syntax, because they incorporate the cmd.exe /C behind the scenes.

    del c:test.txt /F /Q

    2. In Remote Command 1 or 2 run the following:

    cmd.exe /C del C:test.txt /F /Q

    3. In Local Process/Command run the following:

    cmd.exe /C del \$computerc$test.txt /F /Q

    doug
    Moderator

    “I tried to remote delete a file.

    The file is in a directory within the program files directory and has the

    extension .scr

    Using del or erase fails with exit code 2.

    I tried to also do a local command

    del “\$computerc$program filesdirectoryfile.scr” /F /Q

    and it also failed.”

    in reply to: Re: Check Free Space, Multiple Drives – not just C: #9621
    doug
    Moderator

    Latest build as of 9/22/13 supports retrieving the disk space info for *any* drive letter.

    -Doug

    in reply to: Re: Strange psexec workgroup behavior #9622
    doug
    Moderator

    Authentication in non-domain environments was updated in the August 2013 release of BatchPatch. Things should now work with alternate credentials in addition to integrated security. Additional information on authentication in domain and non-domain (workgroup) environments can be found in the following post: BatchPatch Authentication In Domain and Non-Domain Workgroup Environments

    -Doug

    in reply to: Re: Check Free Space, Multiple Drives – not just C: #9624
    doug
    Moderator

    Go to Actions > Get Information > Create/modify user-defined commands. Then create a command with the following text:

    WMIC PATH Win32_LogicalDisk where "drivetype=3" GET deviceid, volumename, freespace, size

    This will show you the free space / size for all drives.

    If you wanted to limit it to just the D: drive, you could use this command instead:

    WMIC PATH Win32_LogicalDisk where "deviceid='D:'" GET deviceid, volumename, freespace, size

    To execute the action, go to Actions > Get Information > Execute user-defined commands, and then pick the command you just created.

    We’ll consider hardcoding an option for the user to select which drive s/he wants information for, so that it can easily be reported back to the grid just like the “Get C: disk space” method currently does. In the meantime, the above commands should give you what you want.

    I hope this helps.

    -Doug

    in reply to: Re: Feature request – an additional notes column or two #9626
    doug
    Moderator

    Thanks for the suggestion. We’ll add this to the list for a future build.

    -Doug

    in reply to: Increase Number of Systems #9542
    doug
    Moderator

    a_user – the original license you purchased was a limited license for up to 100 clients. To be properly licensed for 650+ clients, you must purchase the new version, which is licensed per-administrator/per-user of the software, in order to remove the limitation that you’re experiencing.

    BatchPatch Purchase Page

    Don’t hesitate to contact us directly if you have any more questions.

    -Doug

    in reply to: Re: Windows Update: Error: 5 #9543
    doug
    Moderator

    Error 5 is Access Denied. Make sure the account you’re using to run BatchPatch has local administrator access on the target computer. Also make sure that any firewall has been disabled or has been set to allow the proper access. The following link explains how to configure Windows Firewall to work with BatchPatch.

    Using BatchPatch with Windows Firewall

    in reply to: Access denied #9544
    doug
    Moderator

    These issues should be resolved in the current release. More information on authentication in workgroup environments is posted here: BatchPatch Authentication In Domain And Non-Domain Workgroup Environments

    -Doug

    doug
    Moderator

    We are expecting to add this functionality in the coming weeks.

    -Doug

    in reply to: Remote Commands #9546
    doug
    Moderator

    Martin – you should be able to do the same thing that you were previously doing. It should still work. Psexec was not removed. Does this now produce an error? What is the error message? Remote command 1 and 2 should work just as it worked in the old version. Remote commands 3 and 4 are slightly different, but I would still expect them to work too. Also note that you can now kill processes using the Services/Processes action.

    Thanks,

    Doug

    in reply to: Sorting problem new release #9551
    doug
    Moderator

    Tools > Settings > Enable row sorting

    -Doug

    in reply to: Finally an order in purchasing! #9552
    doug
    Moderator

    Very cool. Thanks!

    in reply to: BatchPatch layout #9554
    doug
    Moderator

    This has been fixed as of 20130814. You can download the latest build here:

    Download BatchPatch

    in reply to: BatchPatch layout #9573
    doug
    Moderator

    Lee – could you please be more specific? When you say “layout,” specifically which elements are you referring to?

    Are you running BatchPatch as a different account than the account that you are logged on to your computer with? If yes, is that account a member of the local administrators group on your computer? If no, is the account that you’re logged on with a member of the local administrators group on your computer?

    Thanks,

    Doug

    in reply to: Network path not found error #9574
    doug
    Moderator

    As of 20130805 when you view the WindowsUpdate.log file it will it will look in the system drive, regardless of what drive letter that is.

    -Doug

    in reply to: Check Java version with BP? #9575
    doug
    Moderator

    This was added to the 20130805 build.

    -Doug

    in reply to: Slow, freezes my machine #9587
    doug
    Moderator

    Hmmm. Weird. Glad you got it working. It’s very difficult to say what the problem might be with your original computer in this case.

    -Doug

    in reply to: Slow, freezes my machine #9597
    doug
    Moderator

    Sounds like maybe a dialog box (maybe some type of confirmation dialog asking if you want to proceed with an action) popped up behind the main BP window, and so it seemed like BP was frozen when it was actually just waiting for you to respond to the dialog? Does this happen every time you run BP or just happened one time?

    The next version (to be released later this summer) of BP forces all confirmation dialogs to remain on top of the main window (along with many new features and lots of other bug fixes and performance tweaks/controls).

    -Doug

    in reply to: Last Windows Update Time #9623
    doug
    Moderator

    We’ll look at adding this in a for a future release.

    Thanks,

    -Doug

    in reply to: Feature Request – Download/Install – Reboot Always #9620
    doug
    Moderator

    Yes. We expect to publish this feature later in the summer. However, in the meantime you can accomplish the same thing using the Job Queue. The Job Queue allows you to string together multiple actions such as “Install Updates” and “Reboot” to guarantee that the machine is rebooted after updates have been installed.

    -Doug

    in reply to: Error: 2250 – Checking for Windows Updates #9599
    doug
    Moderator

    Glad you got it figured out.

    -Doug

    in reply to: Error: 2250 – Checking for Windows Updates #9581
    doug
    Moderator

    daemon8814 – is there an error.log file in the remote working directory on the target server where you experience this problem? The default location would be C:Program FilesBatchPatchBatchPatchError.log. Please post the contents of this error log. Also, it might be useful to see if there are any associated errors in the system or application log (check eventvwr) on the target system at the same time as this problem occurs.

    Thanks,

    Doug

    in reply to: Error: 2250 – Checking for Windows Updates #9549
    doug
    Moderator

    2250 appears to indicate a networking problem of some kind:

    ERROR_NOT_CONNECTED

    2250 (0x8CA)

    This network connection does not exist.

    -Doug

    in reply to: Re: Check for updates from Microsoft #9541
    doug
    Moderator

    We’re hoping to have this feature published in a new build later this summer.

    -Doug

    in reply to: Future request #9539
    doug
    Moderator

    Thanks for the suggestion. We’re hoping to implement something like this soon.

    -Doug

    in reply to: Re: Strange psexec workgroup behavior #9538
    doug
    Moderator

    Sounds good. Let me know how it goes.

    Thanks,

    Doug

Viewing 30 posts - 1,891 through 1,920 (of 1,997 total)