doug

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Viewing 30 posts - 271 through 300 (of 1,958 total)
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  • doug
    Moderator

    “Access denied” indicates that there is a permissions or authentication problem of some kind. We have not ever seen nor heard of any issues that are specifically tied to upgrading to 20H2, so I would suggest you simply re-go-over the permissions/requirements, and make sure everything is in place for that particular computer.

    https://batchpatch.com/batchpatch-authentication-in-domain-and-workgroup-non-domain-environments

    https://batchpatch.com/getting-started-with-batchpatch

    https://batchpatch.com/troubleshooting-common-errors-in-batchpatch

    https://msdn.microsoft.com/en-us/library/aa394603%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

    -Doug

    in reply to: -102: Failed to execute the search. HRESULT: -2145107921 #13148
    doug
    Moderator
    in reply to: Help with Access denied #13142
    doug
    Moderator

    This link explains everything. Please read carefully through the entire page. The bottom section address registry changes that need to be made when using local accounts: https://batchpatch.com/batchpatch-authentication-in-domain-and-workgroup-non-domain-environments

    in reply to: General updates and reporting question #13137
    doug
    Moderator

    1. You can use:
    ‘Actions > Windows updates > Generate consolidated report of available updates’
    ‘Actions > Windows updates > Generate consolidated report of update history’

    2. Yes, the filters work as described. I would suggest that you test on a single computer to ensure that the behavior meets your expectations. Once you’re comfortable with it, follow the same procedure for a larger group.

    3. Yes. Remotely Deploying Windows Feature Update Version 21H1 to Numerous Computers

    in reply to: Error deploying one KB with Execute Saved Deployment #13131
    doug
    Moderator
    in reply to: Error deploying one KB with Execute Saved Deployment #13129
    doug
    Moderator

    0x80240017 -2145124329 SUS_E_NOT_APPLICABLE

    The update is not applicable for that target computer

    in reply to: Can’t copy shortcut? #13127
    doug
    Moderator

    Maybe I misunderstood what you actually tried to do. If you tried to copy the .lnk file from the start, but that’s what you’re saying didn’t work properly, then I’m sorry to say I don’t know why that would be the case. BP performs a standard file copy just like if you do it yourself through Windows Explorer, so if that didn’t work then my guess is it’s due to something about how the shortcut file itself is formed, though I couldn’t say what exactly that would be. Maybe it doesn’t like %windir% and instead wants a full filepath.

    However, when you first posted about this issue, I thought you were describing that you somehow had tried to enter this value into the BP copy file/folder interface, which I’m certain will not work properly:

    %windir%\System32\rundll32.exe shell32.dll,Control_RunDLL timedate.cpl,,0

    in reply to: Error -102: Failed to execute the search #13126
    doug
    Moderator

    Thanks for confirming!

    in reply to: How to open installed local app in 10 computers #13124
    doug
    Moderator

    BatchPatch is probably not the right tool for you.

    You could possibly use *just* PsExec, which is free. However, there are some caveats, and it may or may not work smoothly. If the application is intended to be open and visible to a user on the target computer, then it would have to be executed/launched by that user account remotely. If each target computer is running under a different user account, then each target remote execution would have to be performed under the user account that is specific to each target computer. Additionally, in PsExec you would have to use the ‘Interactive’ option in order for the application to be visible in the target computer desktop session, otherwise it will be hidden and running in the background. But even with the ‘Interactive’ option in PsExec, it’s not guaranteed to work in the way that you want/need. You’ll have to experiment and see.

    in reply to: Error -102: Failed to execute the search #13122
    doug
    Moderator

    Please have a look at the resolution described at this page for that particular HRESULT value ( -102: Failed to execute the search. HRESULT: -2147024894 ) : BatchPatch Error: -102: Failed to execute the search. HRESULT -XXXXXXXXXX

    in reply to: Can’t copy shortcut? #13114
    doug
    Moderator

    The copy file/folder feature in BP is for copying files and folders only, so if you’re trying to copy something that is not a file or folder, it’s not going to work. Shortcuts are stored as .lnk files in Windows. You *might* be able to just copy the .lnk file, though I can’t say for sure. Try it and see if it works or not. If it does, great. If not, then it doesn’t work. If you locate a shortcut on your computer, you can use ‘shift right-click > copy-as-path’ to get the filepath of the .lnk file.

    in reply to: How to renew license? #13112
    doug
    Moderator

    Please contact us directly

    in reply to: Unable to set copy job #13108
    doug
    Moderator

    No worries. Glad you got it worked out.

    in reply to: ERROR 102 #13099
    doug
    Moderator

    Please see here

    doug
    Moderator

    Thanks for confirming. 🙂

    doug
    Moderator

    Clear data from your grid or start a fresh grid. Most likely your ‘All Messages’ column content is very large. My guess is your .bps file is prob between 10 and 20 megabytes at this point, which is a lot. You can clear data with ‘Actions > Clear column contents’

    in reply to: Multi Admin User support #13086
    doug
    Moderator

    It’s not currently possible, but we’re working on it for a future release.

    in reply to: Error 1611:3 after working through install steps #13072
    doug
    Moderator

    Ok great. Glad it’s working now. Thanks for letting me know. This is very helpful for us to know that you were able to resolve it with the instructions in that link.

    in reply to: Error 1611:3 after working through install steps #13070
    doug
    Moderator

    You purchased a license without ever testing out the free evaluation version?

    Hmmm… it’s tough to figure out what this could be. We’ve only ever had one report of 1611:3 before. Have a look at this link for details, and then let me know what you discover: https://batchpatch.com/forums/x/topic/error-1611-3-failure/

    in reply to: Anyone else having issues upgrading to 20H2? #13064
    doug
    Moderator

    Very strange. Glad you figured it out!! Thanks for reporting back.

    in reply to: Anyone else having issues upgrading to 20H2? #13061
    doug
    Moderator

    Third party tools like BP are not compatible with SCCM or with the WSUS/SUS that is controlled by SCCM.

    However, the built-in method would/should work if you change your BP server selection (Tools > Settings > Windows Update > Server Selection) to ‘Windows Update’ or ‘Microsoft Update’.

    Yeah, if you’re using the same command/deployment on multiple machines, and it’s working on some but not all, then the method is prob not the issue. I would suggest reviewing the link I posted about about how to troubleshoot feature update issues. I’d also consider which OS build is running on the targets before the upgrade attempt. Are they all the same or are the working ones not the same OS build as the non-working ones? And also consider the hardware of the target systems, which could potentially play a roll. I know you said if you run the setup manually at a machine it always works, but I’m a bit skeptical that that could be true in all cases. Something doesn’t sound right. Running the command remotely or doing it locally/manually really shouldn’t have an impact in this case. Also we have never had any similar reports. We have many people using these methods without any issues, so I’m struggling to guess what could be happening in your case. Though like I said, please start with reviewing the troubleshooting link I posted and see if helps you identify any issues. Let me know what you discover, if anything.

    in reply to: Anyone else having issues upgrading to 20H2? #13059
    doug
    Moderator

    What version of BP are you using?

    So you’ve tried both methods described at this link, and neither works? ( https://batchpatch.com/remotely-deploying-windows-feature-update-version-20h2-the-october-2020-update-to-numerous-computers ) And both methods report successful despite not actually being successful? And you are definitely rebooting the target computer after applying the update, and then letting the target computer perform the install and reboot as many times as it needs to in order for it to complete the process?

    I would suggest starting by looking at this: https://batchpatch.com/troubleshooting-windows-feature-update-upgrade-errors

    I will note that in version 20201029 of BP, there was a fix for the built-in method (the method that uses the Windows Update feature in BP, not the deployment setup.exe /auto upgrade /quiet method), where if your target OS was a business edition, it would report success despite not being successful:

    20201029
    -Fixed issue where Windows 10 feature update preparation step was not running after download of ‘Feature update to Windows 10 (business editions)’, so upon reboot the installation would not be automatically triggered at the target computer

    And in the most recent 20210827 release of BP we published a fix for the built-in method (the method that uses the Windows Update feature in BP, not the deployment setup.exe /auto upgrade /quiet method) where if your target OS is a non-English version, it would sometimes report success even though it wouldn’t install.

    20210827
    -Fixed issue where Windows 10 feature updates for non-English versions of Windows would sometimes not get installed despite BatchPatch reporting ‘Installation Result: Succeeded’

    However, it doesn’t sound like either of these would affect you because you’re using the deployment setup.exe /auto upgrade /quiet method. I would, as a start, make sure that you are following the deployment method instructions *exactly* as described at the link at the top of this page. Are you missing the “copy entire directory” and/or “leave entire directory” checkboxes? Is your deployment command identical to the command shown in that tutorial?

    doug
    Moderator
    in reply to: Help Menu Not Shown #13048
    doug
    Moderator

    Sounds like an issue with DPI/scale setting in the OS. Try changing that value in your OS.

    in reply to: get date of last successfully installed update #13044
    doug
    Moderator

    Thanks.

    Ok so the UBR command I gave you above is still the only other option that I can think that would give you similar (but not identical) info. I don’t have any better options to suggest at the moment.

    in reply to: get date of last successfully installed update #13042
    doug
    Moderator

    I’m curious which version of Windows were you using this successfully on? I don’t think this value started being wrong in 21H1. I think it was long before that. But I’d be curious to know which OS you were most recently using this successfully. Also, what is the actual value that you see? 1601-01-01 ?

    Realistically Microsoft should fix this or deprecate/remove it from the API. However, I wouldn’t hold my breath, as their quality control has been only getting worse in recent years.

    One possibility would be to query this registry value, which is the update build revision. Essentially it indicates which cumulative update was most recently applied, and it seems like the closest thing to what you’re looking for:

    powershell.exe -command "$key = 'Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'; $value = 'UBR'; (Get-ItemProperty -Path $key -Name $value).$value"

    So, for example if you have OS build 19042, and you have UBR 1110, then you have 19042.1110. If your machines are generally on the same OS build, then you could just look at UBR to get a quick idea of which machines are behind on the monthly cumulative update.

    in reply to: Clear Remote agent log #13040
    doug
    Moderator

    Mike – I’m not really sure what you’re doing. If I clear the job queue activity column, then when I double-click the row to expand it, the job queue activity column is gone/empty. If you have other columns with data, then you would need to clear those too. Clearing just the job queue activity column won’t clear data from other columns. You need to clear the particular columns that you want. You can also always just create a brand new grid/tab.

    in reply to: Clear Remote agent log #13036
    doug
    Moderator

    All of the data that you see in the BatchPatch grid is contained in that grid. If you save that grid to .bps file, then all of that data is in the .bps file so that when you re-load that .bps file into BatchPatch, the data is still there.

    You can delete column contents inside of a particular grid with ‘Actions > Clear column contents’

    in reply to: Remote Access #13016
    doug
    Moderator

    Yes, they have to appear on the same network. BP does not create connectivity where connectivity doesn’t already exist.

    in reply to: Few small usability issues & feature requests #13012
    doug
    Moderator

    1. You can also review the grid detail by selecting the desired rows, and then using ‘right-click > expand rows’ option. I think this would probably be better for what you are describing. We probably will not create a keyboard shortcut for viewing cell content because then you would have to tab through soooo many cells to get to the one that you want to view. ‘View cell content’ is really more geared to just be a mouse option, not a keyboard option. This is why for your needs you might find it best to use the ‘expand rows’ option instead.

    2. The ‘All Messages’ column sorting is already only based on the visible content. We’ll have a look to see what we can do to improve it.

    3. We will consider your other suggestions for a future build. Thank you for the feedback.

Viewing 30 posts - 271 through 300 (of 1,958 total)