There Are No Updates Available – offline BP

[Mbrodin]

Hi

I am using BP offline (no internet) patching some servers. On a few servers I get “There are no updates available for installation” – so I make a url-list, copy the list to a pc with internet-access, download the updates and get “already in cache”. I synchronize the BP-cache-folders on the computers, but the offline BP still says “there are no available…”

I used free-file-sync to compare the files and they are identical. I cleared the remote directory and checked for Windows updates with the same result.

Tried new cache folders – same result.

Any ideas?

Regards

Mats

[doug]

Mats –

Can you paste the contents of the ‘Local Agent Log’ and ‘Remote Agent Log’ columns here? They should answer the question for us.

My guess is that you have some of the “classification filters” unchecked under ‘Tools > Settings > Windows Updates.’ And so what I think is happening is that you are checking for available updates and finding that there are updates available. But when you try to install the updates, they are skipped because they are filtered out, due to your classification filters. And so you get the message that “There are no updates available for installation.”

Thanks,

Doug

[Mbrodin]

I Doug

Here is the local / remote agent log from 1 server.

I checked the settings in both BP – they are identical

Windows Update Messages

There are no updates available for installation – 15:25:53

Local Agent Log

::Begin download – 2015-02-17 15:22:55

Microsoft Offline Scan File

1> wsusscn2.cab :: File already exists in cache

::End download – 2015-02-17 15:22:56

Files located in cache: 1

Files downloaded: 0

Failures: 0

::Begin file copy operation – 2015-02-17 15:22:57

1> WsusScn2.cab :: File already exists in destination

::End file copy operation – 2015-02-17 15:22:58

::Begin download – 2015-02-17 15:24:22

Security Update for Microsoft .NET Framework 4 on Windows Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 x64 (KB2972106)

1> msipatchregfix-amd64_5011cb29b096fb674a4795ee8fc2f7fdad33863a.exe :: File already exists in cache

2> ndp40-kb2972106-x64_4631da8d6454b5680c0159b5254c15d54a8184e1.exe :: File already exists in cache

::End download – 2015-02-17 15:24:22

Files located in cache: 2

Files downloaded: 0

Failures: 0

::Begin file copy operation – 2015-02-17 15:24:22

Security Update for Microsoft .NET Framework 4 on Windows Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 x64 (KB2972106)

1> msipatchregfix-amd64_5011cb29b096fb674a4795ee8fc2f7fdad33863a.exe :: Success

2> ndp40-kb2972106-x64_4631da8d6454b5680c0159b5254c15d54a8184e1.exe :: Skipped: File already cached on target host

::End file copy operation – 2015-02-17 15:24:24

Files copied: 1

Files skipped: 1

Failures: 0

Remote Agent Log

02/17/2015 15:24:25

::Begin ‘offline sync service’ search

The search query “SoftwareAndDrivers” returned 1 update(s):

1> Security Update for Microsoft .NET Framework 4 on Windows Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 x64 (KB2972106) (3 MB) (2014-10-14) – Security Updates

(Type-SoftwareUpdate, Downloaded-FALSE, Installed-FALSE, RebootRequired-MAYBE)

::End search

::Begin copying files to Windows Update cache

1> Security Update for Microsoft .NET Framework 4 on Windows Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 x64 (KB2972106)

1> Deleting C:Program FilesBatchPatchcachemsipatchregfix-amd64_5011cb29b096fb674a4795ee8fc2f7fdad33863a.exe :: Copy To Cache: Succeeded

2> ndp40-kb2972106-x64_4631da8d6454b5680c0159b5254c15d54a8184e1.exe :: Copy To Cache: Skipped – File previously cached

::End copying files to Windows Update cache

::Begin filtering collection

adding> Security Update for Microsoft .NET Framework 4 on Windows Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 x64 (KB2972106)

::End filtering collection

::Begin adding downloaded items to installer collection

skipped> Security Update for Microsoft .NET Framework 4 on Windows Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 x64 (KB2972106) – Reason: Update not downloaded

::End adding downloaded items to installer collection

There are no updates available for installation

/Mats

[doug]

Mats – Thanks for the information. This is peculiar. Please try checking the box that says “Re-copy/overwrite updates that have already been cached on target hosts” under ‘Tools > Settings > Windows Update.’ Then try again. Let me know what happens. If it doesn’t work again, please paste the same logs upon completion.

Thanks,

Doug

[Mbrodin]

Hi Doug

It actually seems to solve the problem!

I have run it on 3 servers, and they report back as installed!

Strange, cause I cleared the cache-folder manually and that didn´t help.

Anyway, it looks like I get rid of the problem

Thanks Doug

/Mats

[doug]

Excellent! I’m glad that worked.

Note, the reason that deleting the cache contents didn’t work when you did it is because the cache folder you cleared was not the same cache that the “Re-copy/overwrite updates that have already been cached on target hosts” setting refers to. In this case when you checked that setting, BatchPatch overwrote the cache for that particular update in the actual Windows Update cache directory that is located in C:WindowsSoftwareDistribution on the target computer.

-Doug

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