Stuck process

[mortega]

I was doing some testing and tried to push out a registry file to all workstations but my first attempts were qued up and now when i tried to do windows updates it stated it was waiting on another process. I was able to reboot all machines and cleared up the temp directory. How can I remove any previously qued up Batchpatch jobs? In this case it is just sitting on ‘searching’.

Thanks again Doug!

[mortega]

PC

Ping Reply

0ms

Reboot Messages

Reboot initiated successfully. – 23:16:52

Windows Update Messages

Executing BatchPatchRemoteAgent.exe… – 23:20:31

All Messages

Wed-23:20:31> Windows Update: Executing BatchPatchRemoteAgent.exe…

Wed-23:20:31> Windows Update: Attempting to initiate Windows Update (Action: Download and install updates: ‘SoftwareOnly’ | Server selection: Default / Managed) …

Wed-23:20:30> Windows Update: Establishing connection…

Wed-23:20:30> Windows Update: Initializing…

Wed-23:20:11> Windows Update: Queued… (Download and install updates + reboot always)

Wed-23:19:28> Remote Working Directory: Deleted \PCC$Program FilesBatchPatch

Wed-23:19:23> Remote Working Directory: Attempting to remove \PCC$Program FilesBatchPatch

Wed-23:18:01> PC ONLINE

Wed-23:17:19> PC OFFLINE

Wed-23:16:56> Windows Update: Error -102: Failed to execute the search.

Wed-23:16:52> Reboot/Shutdown: Reboot initiated successfully.

Wed-23:16:52> Reboot/Shutdown: Attempting to initiate reboot…

Wed-23:03:49> Windows Update: Executing BatchPatchRemoteAgent.exe…

Wed-23:03:49> Windows Update: Attempting to initiate Windows Update (Action: Download and install updates: ‘SoftwareOnly’ | Server selection: Default / Managed) …

Wed-23:03:49> Windows Update: Establishing connection…

Wed-23:03:49> Windows Update: Initializing…

Wed-23:03:31> Windows Update: Queued… (Download and install updates)

Wed-23:02:03> Windows Update: Error 1903: Could not find file ‘\PCC$Program FilesBatchPatchBatchPatchTempResult.log’. HRESULT: -2147024894

Wed-23:02:02> Windows Update: Error 1611: 1. Failure

Wed-23:02:02> Windows Update: Failed to obtain result. Could not find file ‘\PCC$Program FilesBatchPatchBatchPatchTempResult.log’.

Wed-23:01:56> TaskKill: Exit Code: 0

Wed-23:01:55> Executing TaskKill /F /S PC /IM BatchPatchRemoteAgent.exe

Wed-23:00:44> Windows Update: Executing BatchPatchRemoteAgent.exe…

Wed-23:00:44> Windows Update: Attempting to reconnect to Windows Update process…

Wed-23:00:22> Windows Update: Queued… (Reattach orphan + do not reboot / shutdown)

Wed-22:40:19> Windows Update: Executing BatchPatchRemoteAgent.exe…

Wed-22:40:19> Windows Update: Attempting to initiate Windows Update (Action: Download and install updates: ‘SoftwareOnly’ | Server selection: Default / Managed) …

Wed-22:40:19> Windows Update: Establishing connection…

Wed-22:40:19> Windows Update: Initializing…

Wed-22:40:08> Windows Update: Queued… (Download and install updates)

---

[mortega]

Stopped batchpatch and reconnected and killed stuck process, please advise.

Not sure if it helps but my temp location is C:/Deployment

PC

Windows Update Messages

Error 1903: Could not find file ‘\PCC$Program FilesBatchPatchBatchPatchTempResult.log’. HRESULT: -2147024894 – 00:10:35

All Messages

Thu-00:10:35> Windows Update: Error 1903: Could not find file ‘\PCC$Program FilesBatchPatchBatchPatchTempResult.log’. HRESULT: -2147024894

Thu-00:10:30> TaskKill: Exit Code: 0

Thu-00:10:30> Executing TaskKill /F /S PC /IM BatchPatchRemoteAgent.exe

Thu-00:09:02> Windows Update: Executing BatchPatchRemoteAgent.exe…

Thu-00:09:02> Windows Update: Attempting to reconnect to Windows Update process…

Thu-00:08:48> Windows Update: Queued… (Reattach orphan + do not reboot / shutdown)

---

[doug]

If it says ‘Searching…’ then it is likely to actually be searching still. Killing it won’t solve anything because you’ll then just have to start over and wait for it to search all over again. The process is really not ever ‘stuck.’ But some computers can take a very long time to search for updates. This is not a BatchPatch issue. Generally it is a Windows 7 thing, which Microsoft acknowledged. You can read more about slow check for Windows Updates on Windows 7 here:

Windows 7 slow check for updates

-Doug

[mortega]

Good Morning Doug,

Half of my PC’s failed with the following message and the other half still show ‘Searching’

PC

Windows Update Messages

Error -102: Failed to execute the search. – 15:46:43

Remote Agent Log

PC 11/10/2016 13:26:40

::Begin online search – Server Selection: Microsoft Update

-102: Failed to execute the search. HRESULT: -2145124322

PC 11/10/2016 15:46:40

All Messages

Thu-15:46:43> Windows Update: Error -102: Failed to execute the search.

Thu-13:26:40> Windows Update: Executing BatchPatchRemoteAgent.exe…

Thu-13:26:40> Windows Update: Attempting to initiate Windows Update (Action: Search for updates: ‘SoftwareOnly’ | Server selection: Microsoft Update) …

Thu-13:26:40> Windows Update: Establishing connection…

Thu-13:26:40> Windows Update: Initializing…

Thu-13:26:39> Windows Update: Queued… (Check for available updates)

---

PC2

Windows Update Messages

Executing BatchPatchRemoteAgent.exe… – 13:27:07

All Messages

Thu-13:27:07> Windows Update: Executing BatchPatchRemoteAgent.exe…

Thu-13:27:06> Windows Update: Attempting to initiate Windows Update (Action: Search for updates: ‘SoftwareOnly’ | Server selection: Microsoft Update) …

Thu-13:27:06> Windows Update: Establishing connection…

Thu-13:27:06> Windows Update: Initializing…

Thu-13:26:41> Windows Update: Queued… (Check for available updates)

---

I have two PC’s that completed successfully out of 59.

Windows Update Messages

Reboot Required. Overall Installation Result: SucceededWithErrors – 15:50:37

Remote Agent Log

PC3 11/10/2016 15:21:19

::Begin online search – Server Selection: Microsoft Update

The search query “SoftwareOnly” returned 85 update(s):

(here showed the process of all the updates) etc…

::End installation

Overall Installation Result: SucceededWithErrors

Reboot Required: TRUE

PC3 11/10/2016 15:50:34

All Messages

Thu-15:50:37> Windows Update: Reboot Required. Overall Installation Result: SucceededWithErrors

Thu-15:21:19> Windows Update: Executing BatchPatchRemoteAgent.exe…

Thu-15:21:18> Windows Update: Attempting to initiate Windows Update (Action: Download and install updates: ‘SoftwareOnly’ | Server selection: Microsoft Update) …

Thu-15:21:18> Windows Update: Establishing connection…

Thu-15:21:18> Windows Update: Initializing…

Thu-15:21:17> Windows Update: Queued… (Download and install updates)

Thu-13:27:06> Windows Update: 85 update(s) found

Thu-13:26:40> Windows Update: Executing BatchPatchRemoteAgent.exe…

Thu-13:26:40> Windows Update: Attempting to initiate Windows Update (Action: Search for updates: ‘SoftwareOnly’ | Server selection: Microsoft Update) …

Thu-13:26:40> Windows Update: Establishing connection…

Thu-13:26:40> Windows Update: Initializing…

Thu-13:26:40> Windows Update: Queued… (Check for available updates)

---

Please advise.

[doug]

-102: Failed to execute the search. HRESULT: -2145124322 =>

0x8024001E -2145124322 WU_E_SERVICE_STOP call was aborted due to service stop or system shut down

Sounds like you tried to execute the operation while the computer was shutting down or booting up, and the Windows Update service was not started.

[mortega]

Ok, I’ll try it again tonight.

[Author]

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