New User – getting HRESULT: -2145124320

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  • #9175
    PatchMaster
    Participant

    I am testing out BatchPatch for potential purchase and not having much luck. I tested this on a computer that needed 5 patches. BatchPatch was able to detect it needed the correct patches by selecting “Windows Updates/Check For Available Updates”. However when I try to install the patches I get the following errors in the log:

    ::Begin installation

    1> Security Update for Microsoft SharePoint Enterprise Server 2013 (KB3085567) farm-deployment – Installation Result: Failed. HRESULT: -2145124320. Reboot Required: FALSE

    2> Security Update for Microsoft SharePoint Enterprise Server 2013 (KB3114335) farm-deployment – Installation Result: Failed. HRESULT: -2145124320. Reboot Required: FALSE

    3> Security Update for Microsoft SharePoint Enterprise Server 2013 (KB3114481) farm-deployment – Installation Result: Failed. HRESULT: -2145124320. Reboot Required: FALSE

    4> Security Update for Microsoft SharePoint Enterprise Server 2013 (KB3039768) farm-deployment – Installation Result: Failed. HRESULT: -2145124320. Reboot Required: FALSE

    5> Security Update for Microsoft SharePoint Foundation 2013 (KB3114733) farm-deployment – Installation Result: Failed. HRESULT: -2145124320. Reboot Required: FALSE

    ::End installation

    Overall Installation Result: Failed

    Reboot Required: FALSE

    I do have admin privileges on the remote machines and have placed psexec.exe in c:windows on the machine I am running BatchPatch on. Any help would be appreciated.

    #11150
    doug
    Moderator

    HRESULT -2145124320 from Windows converts to:

    0x80240020 -2145124320 WU_E_NO_INTERACTIVE_USER Operation did not complete because there is no logged-on interactive user.

    Certain updates (we have only ever actually seen this error with SharePoint updates) can require an interactive user to perform/complete the installation.

    I hope this helps.

    -Doug

    #11151
    PatchMaster
    Participant

    Thanks Doug. I guess I just picked the wrong patch to test BatchPatch with.

    #11152
    doug
    Moderator

    No problem. Seems like just a case of bad luck. Holler if you run into any other issues.

    -Doug

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