I can’t find update

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  • #13468
    sandroalves
    Participant

    Hi,

    why can’t i find this update?

    Thanks.

    #13475
    doug
    Moderator

    It looks like you showed the update in your WSUS console. You need to first make sure that the update is visible to the target computer when looking at the Windows Update control panel on the target computer. If the update is not visible to the target computer in the Windows Update control panel, then it won’t be visible in BatchPatch either. If the update is visible in the target computer Windows Update control panel but not in BatchPatch then you need to alter your ‘Search Preferences’ in BatchPatch.

    1. You need to set the ‘Server Selection’ to ‘Default/managed’ so that BatchPatch uses your WSUS instead of Windows Update or Microsoft Update.

    2. Generally speaking if you are using a WSUS to control which updates are presented to target computers, then in BatchPatch you’ll want to set your ‘Search Preferences’ to Software and Drivers (check boxes for both the ‘Search for software updates’ and ‘Search for driver updates’) so that BatchPatch can find any/all updates. The other search preferences such as ‘Important’ and ‘Recommended’ are for when you are not using a WSUS, and they will limit the updates to only the updates that fit in the ‘Important’ or ‘Recommended’ criteria, which may not be the case for your update or other updates that you approve in WSUS.

    The ? help bubbles in the Settings window right side border provide further information.

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