Error when trying to connect to workstations

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  • #9119
    newmanyoung
    Participant

    Hi,

    I’m getting a couple error messages when I try to connect to some workstations:


    Fri-12:38:00> Windows Update: Error 1601: Failed to retrieve WMI info. Invalid namespace

    Fri-12:38:00> Windows Update: Initializing…

    Fri-12:38:00> Windows Update: Queued…


    Fri-12:34:50> Windows Update: Error 1601: Failed to retrieve WMI info. Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

    Fri-12:34:49> Windows Update: Initializing…

    Fri-12:34:49> Windows Update: Queued…

    What would be the cause of these issue.

    Thanks

    Newman

    #10956
    doug
    Moderator

    Newman –

    The ‘Access Denied’ issue is caused by a problem with your permissions. Please see the following link for more information on resolving: BatchPatch Authentication in Domain and Workgroup (non-domain) Environments

    The ‘Invalid namespace’ error generally indicates that WMI on the target computer is broken or corrupt in some way or another. Start with rebooting that target machine. Sometimes that’s all it takes to fix. If that doesn’t work, I would recommend doing some googling to troubleshoot WMI corruption and/or invalid namespace errors. A good starting point is here: http://blogs.technet.com/b/askperf/archive/2009/04/13/wmi-rebuilding-the-wmi-repository.aspx

    I hope this helps.

    Thanks,

    Doug

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