BP not finding some updates

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  • #9227
    pready
    Participant

    BP is searching for updates for a Server and not finding any. If I look on the Server and search on Microsoft.com for updates, 2 updates are found.

    Remote BP log:

    ::Begin ‘offline sync service’ search

    The search query “SoftwareAndDrivers” returned 0 update(s):

    There are no applicable updates

    Windows Update:

    Update for Microsoft Silverlight (KB3162593)

    Update Rollup 10 for System Center 2012 R2 – Data Protection Manager (KB3143871)

    BP Settings are for all software and all driver updates.

    Cached mode and offline mode.

    #11302
    doug
    Moderator

    See ‘Reason 3’ on this page:

    BatchPatch FAQ

    #11303
    pready
    Participant

    Hi

    I took it off offline mode, but still no result in BP for this Server.

    Is there something else I can do? Does it need to be off cache mode as well?

    #11304
    doug
    Moderator

    Please have a look at reason number 2 at the above linked FAQ page.

    #11305
    pready
    Participant

    Hi, Thanks for that. That has helped me see across all servers and identify which Servers have a different update source. I do see that some Servers have Microsoft Update as source and others have Windows Update as source. I changed BP to use Microsoft update and now the search result is the same.

    Thank you

    #11306
    doug
    Moderator

    Thanks for confirming.

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