The full error text that appears in the ‘All Messages’ column contains the resolution:
Error -115: Failed to execute the search. Unknown update service. If attempting to use ‘Microsoft Update’ you must first opt-in to the service. See ‘Actions > Windows Updates > Opt-in…’
That’s weird – I have been patching this server via BatchPatch for months. Did an initial OptIn when I first added it and have not had any issued.
I was only looking at the error message in the log, where it only shows that one bit that I initially posted. Sorry I missed that full error message in the main display. 🙁
No worries. I’m not sure how that opt-in status could have been changed on its own unless possibly the act of installing a feature update or some other update might have somehow reset it. We haven’t heard of any instances of something like that happening, but it’s the only thing I can think of that might make sense (unless someone else has access to the machine and opted-out manually at the Windows Update control panel.