Updates Already Downloaded/Cached Issue

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  • February 18, 2016 at 8:10 am #8660
    Vorsprung16
    Participant

    Im having an issue that i can for the life of me seem to resolve. I have tried restarting the batchpatch application and rebooting the client machines and i cant get this error message to clear.

    When running an Update Check, a system will show that its got 3 updates available, but when trying to download the updates, i will receive a message saying that no updates are available, but when looking into the log, i see this:

    ::Begin adding non-downloaded items to downloader collection

    skipped> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2796590) – Reason: Update already downloaded/cached

    skipped> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2961149) – Reason: Update already downloaded/cached

    ::End adding non-downloaded items to downloader collection

    There are no updates to download

    Any idea why this is happening and if theres any way to clear whats already been downloaded/cached and start fresh on a client system ?

    February 18, 2016 at 8:12 am #9761
    Vorsprung16
    Participant

    Heres the complete log, if it helps any:

    Windows Update Messages

    There are no updates to download – 00:02:32

    Remote Agent Log

    SALES11 02/18/2016 00:02:06

    ::Begin online search – Server Selection: Microsoft Update

    The search query “SoftwareOnly” returned 3 update(s):

    1> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2796590) (38 MB) (2013-01-08) – Critical Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/2796590

    2> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2961149) (38 MB) (2014-08-12) – Critical Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/2961149

    3> Microsoft Silverlight (KB3056819) (12 MB) (2015-06-23) – Feature Packs

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-FALSE)

    http://support.microsoft.com/kb/3056819

    ::End search

    ::Begin filtering collection

    adding> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2796590)

    adding> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2961149)

    skipped> Microsoft Silverlight (KB3056819) – Reason: UpdateClassification-FeaturePacks

    ::End filtering collection

    ::Begin adding non-downloaded items to downloader collection

    skipped> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2796590) – Reason: Update already downloaded/cached

    skipped> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2961149) – Reason: Update already downloaded/cached

    ::End adding non-downloaded items to downloader collection

    There are no updates to download

    February 18, 2016 at 1:35 pm #9762
    doug
    Moderator

    I don’t see a problem here. It actually all looks correct. There are a total of three updates available for installation. When you try to download them the log tells you that two of them are already downloaded, so they do not need to be re-downloaded, which is why they are “skipped.” The third update for silverlight is also skipped because your filters under ‘Tools > Settings > Windows Updates’ is set to skip “Feature Packs” (though your log actually indicates that it is also already downloaded on the target, so it would be skipped just like the other two even if you modify your filters, not that it matters). So, this is all correct. This is exactly what should happen. There are no updates to download, so BatchPatch says “There are no updates to download.” When you are ready to install the updates, you can go ahead and just install them. If you leave your existing filters in place, then 2 will install but the silverlight update will still be skipped due to the “FeaturePacks” filter being in place (unless you remove it).

    If for some reason you need to replace the updates in the target computer’s download/WindowsUpdate cache, there is a checkbox under ‘Tools > Settings > Windows Updates > Recopy/overwrite updates that have already been cached on target hosts’. This setting is rarely necessary, and from what you have shown me in your logs, it should not be needed, but it also will not hurt to use it, so you are welcomed to enable it if you want.

    I hope this helps.

    -Doug

    February 18, 2016 at 5:52 pm #9763
    Vorsprung16
    Participant

    If that was the case, shouldn’t it say “No Updates Available” or something of that sort under the Windows Update Messages column for the PCs that already have had updates installed recently ?

    The thing that throws me off is I will go to check for available updates, and it will tell me that there are some available, but when i try to download them, i get the “There are no updates to download” and when i check the log, i see that they were already downloaded/cached.

    February 18, 2016 at 6:06 pm #9764
    doug
    Moderator

    I think I understand why this throws you off, and so we will consider modifying the language to be more clear/precise.

    However, no I don’t really think it should say “No updates available” when there are, in fact, 3 updates available. The “check for available updates” is checking for updates that are applicable to the target computer but have not yet been installed. In your case you have 3 updates that have been downloaded but not yet installed, and so BatchPatch says that they are available.

    It seems to me that when you see “available” you are thinking “available for download.” But when BatchPatch says “available” it means “available for installation.” The download state is irrelevant. So, you still have 3 updates available for installation on that target computer even though they have already been downloaded. If you do not ever want to install those updates, and if you do not want to see them appear in BatchPatch as available, then on your WSUS server you should remove the approvals for those updates. If you are not using WSUS and instead are using Windows Update or Microsoft Update, then you can instead hide the updates on the target host so that they never appear again as available (you can always unhide them at a later date): Hiding Windows Updates.

    I hope this helps.

    Thanks,

    Doug

    February 18, 2016 at 6:23 pm #9765
    Vorsprung16
    Participant

    I dont use WSUS, im am going to use BatchPatch as much as I can because i honestly find it simpler to use and more feature packed than WSUS. I just need to work out all the problems im having with it, and they may not necessarily be problems with the application, i just need to better familiarize myself with how it works.

    Would it be possible to just delete the downloaded updates off the remote PC and start fresh ? Where are the downloaded updates stored on the remote PCs, is it in the C: ProgramFilesBatchPatch folder ?

    For that particular PC, i dont recall ever downloading updates. My first step when updating my computers is to only check for updates, then i look over the updates and hide the ones i dont want, then i go and download and install them.

    February 18, 2016 at 7:11 pm #9766
    doug
    Moderator

    The updates are cached in the Windows Update data store (this is not a BatchPatch cache but rather is the actual cache used by Windows). The Windows Update downloaded data store is in C:WindowsSoftwareDistributionDownload. The only way to remove them is to stop the Windows Update service, then delete the contents of that Download folder, then start the Windows Update service.

    Of course even after you delete that folder the updates will still appear “available” in BatchPatch until/unless you hide them.

    -Doug

    February 19, 2016 at 8:37 am #9767
    Vorsprung16
    Participant

    Hi Doug,

    First off, i want to apologize for this lengthy post and secondly, sorry to be a pest with this issue but I just cant for the life of me figure out what im doing wrong here. Im just stuck in this perpetual loop.

    Just for reference, here’s the process I go thru when updating my computers using this application:

    1. I always run a “CHECK FOR AVAILABLE UPDATES” first. Then I go thru the list and add updates to hide, if any.

    2. I then run a “DOWNLOAD AVAILABLE UPDATES”

    3. After updates are downloaded, then I run “INSTALL DOWNLOADED UPDATES”

    For this one PC here, you can see that after step 1, there was a total of 38 updates found, and when i tried to download the updates, i got the “THERE ARE NO UPDATES TO DOWNLOAD” apparently because they have already been downloaded/cached. But when i go to install downloaded updates, I error out.

    Here’s the log after the “CHECK FOR AVAILABLE UPDATES” was completed:

    Sales03

    Windows Update Messages

    38 update(s) found – 16:27:39

    Remote Agent Log

    SALES03 02/18/2016 15:54:30

    ::Begin online search – Server Selection: Microsoft Update

    The search query “SoftwareOnly” returned 38 update(s):

    1> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2796590) (38 MB) (2013-01-08) – Critical Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/2796590

    2> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB2961149) (38 MB) (2014-08-12) – Critical Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/2961149

    3> Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB3001652) (38 MB) (2015-02-11) – Critical Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3001652

    4> Microsoft Silverlight (KB3056819) (12 MB) (2015-06-23) – Feature Packs

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-FALSE)

    http://support.microsoft.com/kb/3056819

    5> Security Update for Windows 7 for x64-based Systems (KB3108381) (1 MB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108381

    6> Security Update for Windows 7 for x64-based Systems (KB3108670) (509 KB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108670

    7> Security Update for Windows 7 for x64-based Systems (KB3109103) (120 KB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3109103

    8> Security Update for Windows 7 for x64-based Systems (KB3108371) (202 KB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108371

    9> Security Update for Windows 7 for x64-based Systems (KB3109094) (6 MB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3109094

    10> Security Update for Windows 7 for x64-based Systems (KB3108669) (1 MB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108669

    11> Update for Windows 7 for x64-based Systems (KB3112148) (679 KB) (2015-12-08) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3112148

    12> Update for Windows 7 for x64-based Systems (KB3035583) (819 KB) (2015-12-15) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3035583

    13> Security Update for Windows 7 for x64-based Systems (KB3108664) (96 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108664

    14> Security Update for Windows 7 for x64-based Systems (KB3109560) (508 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3109560

    15> Security Update for Windows 7 for x64-based Systems (KB3110329) (16 MB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3110329

    16> Security Update for Windows 7 for x64-based Systems (KB3121461) (536 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3121461

    17> Security Update for Windows 7 for x64-based Systems (KB3124001) (363 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3124001

    18> Security Update for Windows 7 for x64-based Systems (KB3123479) (36 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3123479

    19> Update for Windows 7 for x64-based Systems (KB3102429) (17 MB) (2016-01-19) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3102429

    20> Security Update for Windows 7 for x64-based Systems (KB3134214) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3134214

    21> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3122648) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3122648

    22> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3122656) (3 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3122656

    23> Security Update for Windows 7 for x64-based Systems (KB3115858) (4 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3115858

    24> Security Update for Windows 7 for x64-based Systems (KB3126446) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3126446

    25> Security Update for Windows 7 for x64-based Systems (KB3126587) (29 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3126587

    26> Windows Malicious Software Removal Tool x64 – February 2016 (KB890830) (51 MB) (2016-02-09) – Update Rollups

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/890830

    27> Security Update for Windows 7 for x64-based Systems (KB3126593) (29 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3126593

    28> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3127220) (424 KB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3127220

    29> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3099862) (7 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3099862

    30> Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433) (48 MB) (2016-02-09) – Feature Packs

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3102433

    31> Update for Windows 7 for x64-based Systems (KB3123862) (13 MB) (2016-02-09) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3123862

    32> Update for Windows 7 for x64-based Systems (KB2952664) (4 MB) (2016-02-09) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/2952664

    33> Security Update for Windows 7 for x64-based Systems (KB3124280) (421 KB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3124280

    34> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3127229) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3127229

    35> Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3134814) (84 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3134814

    36> Update for Windows 7 for x64-based Systems (KB3135445) (3 MB) (2016-02-09) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3135445

    37> Update for Windows 7 for x64-based Systems (KB3118401) (853 KB) (2016-02-16) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3118401

    38> Update for Windows 7 for x64-based Systems (KB3121255) (780 KB) (2016-02-16) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3121255

    ::End search

    SALES03 02/18/2016 16:27:34

    Hide List

    Upgrade to Windows 10 Pro

    All Messages

    Thu-16:27:39> Windows Update: 38 update(s) found

    Thu-15:54:29> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-15:54:29> Windows Update: Attempting to initiate Windows Update (Action: Search for updates. Server selection: Microsoft Update) …

    Thu-15:54:29> Windows Update: Establishing connection…

    Thu-15:54:28> Windows Update: Initializing…

    Thu-15:54:28> Windows Update: Queued… (Check for available updates)

    Thu-15:53:25> Windows Update: There are no updates available for installation

    Thu-15:53:08> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-15:53:07> Windows Update: Attempting to initiate Windows Update (Action: Install downloaded updates) …

    Thu-15:53:07> Windows Update: Establishing connection…

    Thu-15:53:07> Windows Update: Initializing…

    Thu-15:53:07> Windows Update: Queued… (Install downloaded updates)

    Thu-14:59:19> Windows Update: There are no updates to download

    Thu-14:42:42> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-14:42:41> Windows Update: Attempting to initiate Windows Update (Action: Download updates. Server selection: Microsoft Update) …

    Thu-14:42:41> Windows Update: Establishing connection…

    Thu-14:42:41> Windows Update: Initializing…

    Thu-14:42:41> Windows Update: Queued… (Download available updates)

    Thu-14:31:20> Windows Update: 38 update(s) found

    Thu-14:14:21> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-14:14:21> Windows Update: Attempting to initiate Windows Update (Action: Search for updates. Server selection: Microsoft Update) …

    Thu-14:14:21> Windows Update: Establishing connection…

    Thu-14:14:20> Windows Update: Initializing…

    Thu-14:14:20> Windows Update: Queued… (Check for available updates)

    Thu-13:28:25> Windows Update: 0 update(s) hidden

    Thu-13:11:52> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-13:11:51> Windows Update: Attempting to initiate Windows Update (Action: Hide updates. Server selection: Microsoft Update) …

    Thu-13:11:51> Windows Update: Establishing connection…

    Thu-13:11:51> Windows Update: Initializing…

    Thu-13:11:51> Windows Update: Queued…

    Thu-13:11:02> Windows Update: 38 update(s) found

    Thu-12:54:04> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-12:54:04> Windows Update: Attempting to initiate Windows Update (Action: Search for updates. Server selection: Microsoft Update) …

    Thu-12:54:04> Windows Update: Establishing connection…

    Thu-12:54:03> Windows Update: Initializing…

    Thu-12:54:03> Windows Update: Queued… (Check for available updates)

    After this I ran a download available updates and this is where I got the “THERE ARE NO UPDATES TO DOWNLOAD” and in the log it says that the reason for this is because its already been downloaded/cached, here’s the log after I clicked on “DOWNLOAD AVAILABLE UPDATES”:

    Sales03

    Windows Update Messages

    There are no updates to download – 00:01:40

    Remote Agent Log

    SALES03 02/18/2016 23:45:24

    ::Begin online search – Server Selection: Default

    The search query “SoftwareOnly” returned 34 update(s):

    1> Security Update for Windows 7 for x64-based Systems (KB3108381) (1 MB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108381

    2> Security Update for Windows 7 for x64-based Systems (KB3108670) (509 KB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108670

    3> Security Update for Windows 7 for x64-based Systems (KB3109103) (120 KB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3109103

    4> Security Update for Windows 7 for x64-based Systems (KB3108371) (202 KB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108371

    5> Security Update for Windows 7 for x64-based Systems (KB3109094) (6 MB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3109094

    6> Security Update for Windows 7 for x64-based Systems (KB3108669) (1 MB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108669

    7> Update for Windows 7 for x64-based Systems (KB3112148) (679 KB) (2015-12-08) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3112148

    8> Update for Windows 7 for x64-based Systems (KB3035583) (819 KB) (2015-12-15) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3035583

    9> Security Update for Windows 7 for x64-based Systems (KB3108664) (96 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108664

    10> Security Update for Windows 7 for x64-based Systems (KB3109560) (508 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3109560

    11> Security Update for Windows 7 for x64-based Systems (KB3110329) (16 MB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3110329

    12> Security Update for Windows 7 for x64-based Systems (KB3121461) (536 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3121461

    13> Security Update for Windows 7 for x64-based Systems (KB3124001) (363 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3124001

    14> Security Update for Windows 7 for x64-based Systems (KB3123479) (36 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3123479

    15> Update for Windows 7 for x64-based Systems (KB3102429) (17 MB) (2016-01-19) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3102429

    16> Security Update for Windows 7 for x64-based Systems (KB3134214) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3134214

    17> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3122648) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3122648

    18> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3122656) (3 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3122656

    19> Security Update for Windows 7 for x64-based Systems (KB3115858) (4 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3115858

    20> Security Update for Windows 7 for x64-based Systems (KB3126446) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3126446

    21> Security Update for Windows 7 for x64-based Systems (KB3126587) (29 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3126587

    22> Windows Malicious Software Removal Tool x64 – February 2016 (KB890830) (51 MB) (2016-02-09) – Update Rollups

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/890830

    23> Security Update for Windows 7 for x64-based Systems (KB3126593) (29 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3126593

    24> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3127220) (424 KB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3127220

    25> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3099862) (7 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3099862

    26> Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433) (48 MB) (2016-02-09) – Feature Packs

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3102433

    27> Update for Windows 7 for x64-based Systems (KB3123862) (13 MB) (2016-02-09) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3123862

    28> Update for Windows 7 for x64-based Systems (KB2952664) (4 MB) (2016-02-09) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/2952664

    29> Security Update for Windows 7 for x64-based Systems (KB3124280) (421 KB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3124280

    30> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3127229) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3127229

    31> Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3134814) (84 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3134814

    32> Update for Windows 7 for x64-based Systems (KB3135445) (3 MB) (2016-02-09) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3135445

    33> Update for Windows 7 for x64-based Systems (KB3118401) (853 KB) (2016-02-16) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3118401

    34> Update for Windows 7 for x64-based Systems (KB3121255) (780 KB) (2016-02-16) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3121255

    ::End search

    ::Begin filtering collection

    adding> Security Update for Windows 7 for x64-based Systems (KB3108381)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108670)

    adding> Security Update for Windows 7 for x64-based Systems (KB3109103)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108371)

    adding> Security Update for Windows 7 for x64-based Systems (KB3109094)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108669)

    adding> Update for Windows 7 for x64-based Systems (KB3112148)

    adding> Update for Windows 7 for x64-based Systems (KB3035583)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108664)

    adding> Security Update for Windows 7 for x64-based Systems (KB3109560)

    adding> Security Update for Windows 7 for x64-based Systems (KB3110329)

    adding> Security Update for Windows 7 for x64-based Systems (KB3121461)

    adding> Security Update for Windows 7 for x64-based Systems (KB3124001)

    adding> Security Update for Windows 7 for x64-based Systems (KB3123479)

    adding> Update for Windows 7 for x64-based Systems (KB3102429)

    adding> Security Update for Windows 7 for x64-based Systems (KB3134214)

    adding> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3122648)

    adding> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3122656)

    adding> Security Update for Windows 7 for x64-based Systems (KB3115858)

    adding> Security Update for Windows 7 for x64-based Systems (KB3126446)

    adding> Security Update for Windows 7 for x64-based Systems (KB3126587)

    adding> Windows Malicious Software Removal Tool x64 – February 2016 (KB890830)

    adding> Security Update for Windows 7 for x64-based Systems (KB3126593)

    adding> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3127220)

    adding> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3099862)

    adding> Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433)

    adding> Update for Windows 7 for x64-based Systems (KB3123862)

    adding> Update for Windows 7 for x64-based Systems (KB2952664)

    adding> Security Update for Windows 7 for x64-based Systems (KB3124280)

    adding> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3127229)

    adding> Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3134814)

    adding> Update for Windows 7 for x64-based Systems (KB3135445)

    adding> Update for Windows 7 for x64-based Systems (KB3118401)

    adding> Update for Windows 7 for x64-based Systems (KB3121255)

    ::End filtering collection

    ::Begin adding non-downloaded items to downloader collection

    skipped> Security Update for Windows 7 for x64-based Systems (KB3108381) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3108670) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3109103) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3108371) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3109094) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3108669) – Reason: Update already downloaded/cached

    skipped> Update for Windows 7 for x64-based Systems (KB3112148) – Reason: Update already downloaded/cached

    skipped> Update for Windows 7 for x64-based Systems (KB3035583) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3108664) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3109560) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3110329) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3121461) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3124001) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3123479) – Reason: Update already downloaded/cached

    skipped> Update for Windows 7 for x64-based Systems (KB3102429) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3134214) – Reason: Update already downloaded/cached

    skipped> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3122648) – Reason: Update already downloaded/cached

    skipped> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3122656) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3115858) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3126446) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3126587) – Reason: Update already downloaded/cached

    skipped> Windows Malicious Software Removal Tool x64 – February 2016 (KB890830) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3126593) – Reason: Update already downloaded/cached

    skipped> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3127220) – Reason: Update already downloaded/cached

    skipped> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3099862) – Reason: Update already downloaded/cached

    skipped> Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433) – Reason: Update already downloaded/cached

    skipped> Update for Windows 7 for x64-based Systems (KB3123862) – Reason: Update already downloaded/cached

    skipped> Update for Windows 7 for x64-based Systems (KB2952664) – Reason: Update already downloaded/cached

    skipped> Security Update for Windows 7 for x64-based Systems (KB3124280) – Reason: Update already downloaded/cached

    skipped> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3127229) – Reason: Update already downloaded/cached

    skipped> Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3134814) – Reason: Update already downloaded/cached

    skipped> Update for Windows 7 for x64-based Systems (KB3135445) – Reason: Update already downloaded/cached

    skipped> Update for Windows 7 for x64-based Systems (KB3118401) – Reason: Update already downloaded/cached

    skipped> Update for Windows 7 for x64-based Systems (KB3121255) – Reason: Update already downloaded/cached

    ::End adding non-downloaded items to downloader collection

    There are no updates to download

    SALES03 02/19/2016 00:01:36

    Hide List

    Upgrade to Windows 10 Pro

    All Messages

    Fri-00:01:40> Windows Update: There are no updates to download

    Thu-23:45:22> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-23:45:22> Windows Update: Attempting to initiate Windows Update (Action: Download updates. Server selection: Default / Managed) …

    Thu-23:45:22> Windows Update: Establishing connection…

    Thu-23:45:21> Windows Update: Initializing…

    Thu-23:45:21> Windows Update: Queued… (Download available updates)

    Thu-16:27:39> Windows Update: 38 update(s) found

    Thu-15:54:29> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-15:54:29> Windows Update: Attempting to initiate Windows Update (Action: Search for updates. Server selection: Microsoft Update) …

    Thu-15:54:29> Windows Update: Establishing connection…

    Thu-15:54:28> Windows Update: Initializing…

    Thu-15:54:28> Windows Update: Queued… (Check for available updates)

    Thu-15:53:25> Windows Update: There are no updates available for installation

    Thu-15:53:08> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-15:53:07> Windows Update: Attempting to initiate Windows Update (Action: Install downloaded updates) …

    Thu-15:53:07> Windows Update: Establishing connection…

    Thu-15:53:07> Windows Update: Initializing…

    Thu-15:53:07> Windows Update: Queued… (Install downloaded updates)

    Thu-14:59:19> Windows Update: There are no updates to download

    Thu-14:42:42> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-14:42:41> Windows Update: Attempting to initiate Windows Update (Action: Download updates. Server selection: Microsoft Update) …

    Thu-14:42:41> Windows Update: Establishing connection…

    Thu-14:42:41> Windows Update: Initializing…

    Thu-14:42:41> Windows Update: Queued… (Download available updates)

    Thu-14:31:20> Windows Update: 38 update(s) found

    Thu-14:14:21> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-14:14:21> Windows Update: Attempting to initiate Windows Update (Action: Search for updates. Server selection: Microsoft Update) …

    Thu-14:14:21> Windows Update: Establishing connection…

    Thu-14:14:20> Windows Update: Initializing…

    Thu-14:14:20> Windows Update: Queued… (Check for available updates)

    Thu-13:28:25> Windows Update: 0 update(s) hidden

    Thu-13:11:52> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-13:11:51> Windows Update: Attempting to initiate Windows Update (Action: Hide updates. Server selection: Microsoft Update) …

    Thu-13:11:51> Windows Update: Establishing connection…

    Thu-13:11:51> Windows Update: Initializing…

    Thu-13:11:51> Windows Update: Queued…

    Thu-13:11:02> Windows Update: 38 update(s) found

    Thu-12:54:04> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-12:54:04> Windows Update: Attempting to initiate Windows Update (Action: Search for updates. Server selection: Microsoft Update) …

    Thu-12:54:04> Windows Update: Establishing connection…

    Thu-12:54:03> Windows Update: Initializing…

    Thu-12:54:03> Windows Update: Queued… (Check for available updates)

    If these updates are skipped and not being downloaded when they are cached or previously downloaded, then they should install when i click on INSTALL DOWNLOADED UPDATES, but even that just returns an error saying OVERALL INSTALLATION FAILED, heres the log after running “INSTALL DOWNLOADED UPDATES”:

    Sales03

    Windows Update Messages

    No Reboot Required. Overall Installation Result: Failed – 00:31:28

    Remote Agent Log

    SALES03 02/19/2016 00:14:31

    ::Begin offline search

    The search query “SoftwareOnly” returned 34 update(s):

    1> Security Update for Windows 7 for x64-based Systems (KB3108381) (1 MB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108381

    2> Security Update for Windows 7 for x64-based Systems (KB3108670) (509 KB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108670

    3> Security Update for Windows 7 for x64-based Systems (KB3109103) (120 KB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3109103

    4> Security Update for Windows 7 for x64-based Systems (KB3108371) (202 KB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108371

    5> Security Update for Windows 7 for x64-based Systems (KB3109094) (6 MB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3109094

    6> Security Update for Windows 7 for x64-based Systems (KB3108669) (1 MB) (2015-12-08) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108669

    7> Update for Windows 7 for x64-based Systems (KB3112148) (679 KB) (2015-12-08) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3112148

    8> Update for Windows 7 for x64-based Systems (KB3035583) (819 KB) (2015-12-15) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3035583

    9> Security Update for Windows 7 for x64-based Systems (KB3108664) (96 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3108664

    10> Security Update for Windows 7 for x64-based Systems (KB3109560) (508 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3109560

    11> Security Update for Windows 7 for x64-based Systems (KB3110329) (16 MB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3110329

    12> Security Update for Windows 7 for x64-based Systems (KB3121461) (536 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3121461

    13> Security Update for Windows 7 for x64-based Systems (KB3124001) (363 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3124001

    14> Security Update for Windows 7 for x64-based Systems (KB3123479) (36 KB) (2016-01-12) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3123479

    15> Update for Windows 7 for x64-based Systems (KB3102429) (17 MB) (2016-01-19) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3102429

    16> Security Update for Windows 7 for x64-based Systems (KB3134214) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3134214

    17> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3122648) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3122648

    18> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3122656) (3 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3122656

    19> Security Update for Windows 7 for x64-based Systems (KB3115858) (4 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3115858

    20> Security Update for Windows 7 for x64-based Systems (KB3126446) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3126446

    21> Security Update for Windows 7 for x64-based Systems (KB3126587) (29 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3126587

    22> Windows Malicious Software Removal Tool x64 – February 2016 (KB890830) (51 MB) (2016-02-09) – Update Rollups

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/890830

    23> Security Update for Windows 7 for x64-based Systems (KB3126593) (29 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3126593

    24> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3127220) (424 KB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3127220

    25> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3099862) (7 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3099862

    26> Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433) (48 MB) (2016-02-09) – Feature Packs

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3102433

    27> Update for Windows 7 for x64-based Systems (KB3123862) (13 MB) (2016-02-09) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3123862

    28> Update for Windows 7 for x64-based Systems (KB2952664) (4 MB) (2016-02-09) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/2952664

    29> Security Update for Windows 7 for x64-based Systems (KB3124280) (421 KB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3124280

    30> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3127229) (1 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3127229

    31> Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3134814) (84 MB) (2016-02-09) – Security Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3134814

    32> Update for Windows 7 for x64-based Systems (KB3135445) (3 MB) (2016-02-09) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3135445

    33> Update for Windows 7 for x64-based Systems (KB3118401) (853 KB) (2016-02-16) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3118401

    34> Update for Windows 7 for x64-based Systems (KB3121255) (780 KB) (2016-02-16) – Updates

    (Type-SoftwareUpdate | Downloaded-TRUE | RebootRequired-MAYBE)

    http://support.microsoft.com/kb/3121255

    ::End search

    ::Begin filtering collection

    adding> Security Update for Windows 7 for x64-based Systems (KB3108381)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108670)

    adding> Security Update for Windows 7 for x64-based Systems (KB3109103)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108371)

    adding> Security Update for Windows 7 for x64-based Systems (KB3109094)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108669)

    adding> Update for Windows 7 for x64-based Systems (KB3112148)

    adding> Update for Windows 7 for x64-based Systems (KB3035583)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108664)

    adding> Security Update for Windows 7 for x64-based Systems (KB3109560)

    adding> Security Update for Windows 7 for x64-based Systems (KB3110329)

    adding> Security Update for Windows 7 for x64-based Systems (KB3121461)

    adding> Security Update for Windows 7 for x64-based Systems (KB3124001)

    adding> Security Update for Windows 7 for x64-based Systems (KB3123479)

    adding> Update for Windows 7 for x64-based Systems (KB3102429)

    adding> Security Update for Windows 7 for x64-based Systems (KB3134214)

    adding> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3122648)

    adding> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3122656)

    adding> Security Update for Windows 7 for x64-based Systems (KB3115858)

    adding> Security Update for Windows 7 for x64-based Systems (KB3126446)

    adding> Security Update for Windows 7 for x64-based Systems (KB3126587)

    adding> Windows Malicious Software Removal Tool x64 – February 2016 (KB890830)

    adding> Security Update for Windows 7 for x64-based Systems (KB3126593)

    adding> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3127220)

    adding> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3099862)

    adding> Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433)

    adding> Update for Windows 7 for x64-based Systems (KB3123862)

    adding> Update for Windows 7 for x64-based Systems (KB2952664)

    adding> Security Update for Windows 7 for x64-based Systems (KB3124280)

    adding> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3127229)

    adding> Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3134814)

    adding> Update for Windows 7 for x64-based Systems (KB3135445)

    adding> Update for Windows 7 for x64-based Systems (KB3118401)

    adding> Update for Windows 7 for x64-based Systems (KB3121255)

    ::End filtering collection

    ::Begin adding downloaded items to installer collection

    adding> Security Update for Windows 7 for x64-based Systems (KB3108381)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108670)

    adding> Security Update for Windows 7 for x64-based Systems (KB3109103)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108371)

    adding> Security Update for Windows 7 for x64-based Systems (KB3109094)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108669)

    adding> Update for Windows 7 for x64-based Systems (KB3112148)

    adding> Update for Windows 7 for x64-based Systems (KB3035583)

    adding> Security Update for Windows 7 for x64-based Systems (KB3108664)

    adding> Security Update for Windows 7 for x64-based Systems (KB3109560)

    adding> Security Update for Windows 7 for x64-based Systems (KB3110329)

    adding> Security Update for Windows 7 for x64-based Systems (KB3121461)

    adding> Security Update for Windows 7 for x64-based Systems (KB3124001)

    adding> Security Update for Windows 7 for x64-based Systems (KB3123479)

    adding> Update for Windows 7 for x64-based Systems (KB3102429)

    adding> Security Update for Windows 7 for x64-based Systems (KB3134214)

    adding> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3122648)

    adding> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3122656)

    adding> Security Update for Windows 7 for x64-based Systems (KB3115858)

    adding> Security Update for Windows 7 for x64-based Systems (KB3126446)

    adding> Security Update for Windows 7 for x64-based Systems (KB3126587)

    adding> Windows Malicious Software Removal Tool x64 – February 2016 (KB890830)

    adding> Security Update for Windows 7 for x64-based Systems (KB3126593)

    adding> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3127220)

    adding> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3099862)

    adding> Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433)

    adding> Update for Windows 7 for x64-based Systems (KB3123862)

    adding> Update for Windows 7 for x64-based Systems (KB2952664)

    adding> Security Update for Windows 7 for x64-based Systems (KB3124280)

    adding> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3127229)

    adding> Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3134814)

    adding> Update for Windows 7 for x64-based Systems (KB3135445)

    adding> Update for Windows 7 for x64-based Systems (KB3118401)

    adding> Update for Windows 7 for x64-based Systems (KB3121255)

    ::End adding downloaded items to installer collection

    ::Begin installation

    1> Security Update for Windows 7 for x64-based Systems (KB3108381) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    2> Security Update for Windows 7 for x64-based Systems (KB3108670) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    3> Security Update for Windows 7 for x64-based Systems (KB3109103) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    4> Security Update for Windows 7 for x64-based Systems (KB3108371) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    5> Security Update for Windows 7 for x64-based Systems (KB3109094) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    6> Security Update for Windows 7 for x64-based Systems (KB3108669) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    7> Update for Windows 7 for x64-based Systems (KB3112148) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    8> Update for Windows 7 for x64-based Systems (KB3035583) – Installation Result: Failed. HRESULT: -2147024894. Reboot Required: FALSE

    9> Security Update for Windows 7 for x64-based Systems (KB3108664) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    10> Security Update for Windows 7 for x64-based Systems (KB3109560) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    11> Security Update for Windows 7 for x64-based Systems (KB3110329) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    12> Security Update for Windows 7 for x64-based Systems (KB3121461) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    13> Security Update for Windows 7 for x64-based Systems (KB3124001) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    14> Security Update for Windows 7 for x64-based Systems (KB3123479) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    15> Update for Windows 7 for x64-based Systems (KB3102429) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    16> Security Update for Windows 7 for x64-based Systems (KB3134214) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    17> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3122648) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    18> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3122656) – Installation Result: Failed. HRESULT: -2147024894. Reboot Required: FALSE

    19> Security Update for Windows 7 for x64-based Systems (KB3115858) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    20> Security Update for Windows 7 for x64-based Systems (KB3126446) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    21> Security Update for Windows 7 for x64-based Systems (KB3126587) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    22> Windows Malicious Software Removal Tool x64 – February 2016 (KB890830) – Installation Result: Failed. HRESULT: -2147024894. Reboot Required: FALSE

    23> Security Update for Windows 7 for x64-based Systems (KB3126593) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    24> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 (KB3127220) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    25> Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3099862) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    26> Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433) – Installation Result: Failed. HRESULT: -2147024894. Reboot Required: FALSE

    27> Update for Windows 7 for x64-based Systems (KB3123862) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    28> Update for Windows 7 for x64-based Systems (KB2952664) – Installation Result: Failed. HRESULT: -2147024894. Reboot Required: FALSE

    29> Security Update for Windows 7 for x64-based Systems (KB3124280) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    30> Security Update for Microsoft .NET Framework 4.5.2 on Windows 7, Vista, Windows Server 2008, Windows Server 2008 R2 for x64 (KB3127229) – Installation Result: Failed. HRESULT: -2147024894. Reboot Required: FALSE

    31> Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3134814) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    32> Update for Windows 7 for x64-based Systems (KB3135445) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    33> Update for Windows 7 for x64-based Systems (KB3118401) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    34> Update for Windows 7 for x64-based Systems (KB3121255) – Installation Result: Failed. HRESULT: -2145099769. Reboot Required: FALSE

    ::End installation

    Overall Installation Result: Failed

    Reboot Required: FALSE

    SALES03 02/19/2016 00:31:25

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    All Messages

    Fri-00:31:28> Windows Update: No Reboot Required. Overall Installation Result: Failed

    Fri-00:14:30> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Fri-00:14:29> Windows Update: Attempting to initiate Windows Update (Action: Install downloaded updates) …

    Fri-00:14:29> Windows Update: Establishing connection…

    Fri-00:14:29> Windows Update: Initializing…

    Fri-00:14:29> Windows Update: Queued… (Install downloaded updates)

    Fri-00:01:40> Windows Update: There are no updates to download

    Thu-23:45:22> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-23:45:22> Windows Update: Attempting to initiate Windows Update (Action: Download updates. Server selection: Default / Managed) …

    Thu-23:45:22> Windows Update: Establishing connection…

    Thu-23:45:21> Windows Update: Initializing…

    Thu-23:45:21> Windows Update: Queued… (Download available updates)

    Thu-16:27:39> Windows Update: 38 update(s) found

    Thu-15:54:29> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-15:54:29> Windows Update: Attempting to initiate Windows Update (Action: Search for updates. Server selection: Microsoft Update) …

    Thu-15:54:29> Windows Update: Establishing connection…

    Thu-15:54:28> Windows Update: Initializing…

    Thu-15:54:28> Windows Update: Queued… (Check for available updates)

    Thu-15:53:25> Windows Update: There are no updates available for installation

    Thu-15:53:08> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-15:53:07> Windows Update: Attempting to initiate Windows Update (Action: Install downloaded updates) …

    Thu-15:53:07> Windows Update: Establishing connection…

    Thu-15:53:07> Windows Update: Initializing…

    Thu-15:53:07> Windows Update: Queued… (Install downloaded updates)

    Thu-14:59:19> Windows Update: There are no updates to download

    Thu-14:42:42> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-14:42:41> Windows Update: Attempting to initiate Windows Update (Action: Download updates. Server selection: Microsoft Update) …

    Thu-14:42:41> Windows Update: Establishing connection…

    Thu-14:42:41> Windows Update: Initializing…

    Thu-14:42:41> Windows Update: Queued… (Download available updates)

    Thu-14:31:20> Windows Update: 38 update(s) found

    Thu-14:14:21> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-14:14:21> Windows Update: Attempting to initiate Windows Update (Action: Search for updates. Server selection: Microsoft Update) …

    Thu-14:14:21> Windows Update: Establishing connection…

    Thu-14:14:20> Windows Update: Initializing…

    Thu-14:14:20> Windows Update: Queued… (Check for available updates)

    Thu-13:28:25> Windows Update: 0 update(s) hidden

    Thu-13:11:52> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-13:11:51> Windows Update: Attempting to initiate Windows Update (Action: Hide updates. Server selection: Microsoft Update) …

    Thu-13:11:51> Windows Update: Establishing connection…

    Thu-13:11:51> Windows Update: Initializing…

    Thu-13:11:51> Windows Update: Queued…

    Thu-13:11:02> Windows Update: 38 update(s) found

    Thu-12:54:04> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Thu-12:54:04> Windows Update: Attempting to initiate Windows Update (Action: Search for updates. Server selection: Microsoft Update) …

    Thu-12:54:04> Windows Update: Establishing connection…

    Thu-12:54:03> Windows Update: Initializing…

    Thu-12:54:03> Windows Update: Queued… (Check for available updates)

    February 19, 2016 at 5:10 pm #11135
    doug
    Moderator

    No worries at all about the lengthy post. I’m happy to work with you to get to the bottom of the problem. I appreciate your very clear description of exactly the steps you took. This makes it much easier for me to assist. That said, I’m going to email you rather than reply here so that we can more easily communicate for further troubleshooting.

    Thanks,

    Doug

    February 25, 2016 at 10:38 pm #11153
    doug
    Moderator

    OK, so I do see exactly what you are saying here. It’s definitely strange/unexpected, and it isn’t something that we have ever seen before.

    Here’s the deal…

    As you know, all of the updates are saying “Installation Result: Failed. HRESULT: -2145099769”

    This error translates to:

    0x80246007 -2145099769 WU_E_DM_NOTDOWNLOADED The update has not been downloaded.

    We can see in your offline search for “install downloaded updates” that the Windows Update Agent is first finding that the updates were downloaded, but then right after when it goes to actually install the updates, it’s throwing HRESULT: -2145099769, which indicates that the updates are not actually downloaded. Definitely frustrating, I agree.

    I understand exactly what is happening here, and I think I know why it’s happening. In my last forum posting I had mentioned that the only way to start from scratch and clear the Windows Update cache was to delete the contents of C:WindowsSoftwareDistributionDownload. Did you do that on this machine? If yes, that’s the reason for your current issue. I’m sorry for the issues–I didn’t realize it would manifest this way. No worries though because we can fix it. What I believe has happened here is that you deleted the downloaded update from the update cache, which normally should be fine. However, what I did not realize is that in the Windows Update database, the updates are still marked as downloaded. So what is happening is when BatchPatch instructs the Windows Update Agent to download updates that have not already been downloaded, the agent does not download the updates because the database says that they are already downloaded, but in reality the downloaded data does not actually exist anymore since you deleted it. In older versions of BatchPatch, if an update was already downloaded, it would get re-downloaded when executing “Download available updates” but in newer versions of BP, updates are not re-downloaded if they are already reported as being downloaded. It didn’t occur to me that this change would cause you to get stuck in this impossible cycle. Please accept my apologies.

    That said, I think the quickest/simplest way of dealing with this is to go to ‘Tools > Settings > Windows Update’ and then check the box that says “Enable cached mode” and also check the box that says “Re-copy/overwrite updates that have already been cached on target hosts.” Then go ahead and execute “Download available updates” and the updates will be downloaded by the computer running BatchPatch, and they will be copied to the target machine where they will be cached. Then once that is complete, go back and uncheck the same two checkboxes. At that point you should be able to “Install downloaded updates” and have it work as expected. If for some reason this doesn’t work, let me know.

    Now that I know this is an issue that can occur, I will discuss with the team so that we get something in place for the next release of the software to either prevent this from occurring in the first place or enable an easy solution to fix/overwrite updates that are not cached even though they are reported as being downloaded.

    Keep me posted.

    Thanks,

    Doug

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