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Any thoughts on the following error:
Tue-12:51:52> Windows Update: END (Offline mode: Download available updates)
Tue-12:51:52> Windows Update: Exit Code: 1620
Tue-12:51:51> Windows Update: Error 1620: 5. Failure
Tue-12:51:51> Windows Update: Failed to obtain result. Could not find file ‘\10.213.148.45C$Program FilesBatchPatchBatchPatchTempResult.log’.
Tue-12:51:46> Windows Update: Executing BatchPatchRemoteAgent.exe…
Tue-12:51:45> Windows Update: Attempting to initiate Windows Update (Action: Search for updates and retrieve url list: ‘SoftwareOnly’ | Server selection: Offline sync service) …
Tue-12:51:45> Windows Update: Establishing connection…
Tue-12:51:42> 10.213.148.45 ONLINE
Tue-12:51:40> Windows Update: Initializing…
Tue-12:51:40> Windows Update: WsusScn2.cab file copy complete
Tue-12:51:34> 10.213.148.45 OFFLINE
Tue-12:50:45> Windows Update: Copying WsusScn2.cab file from local cache to target working directory…
Tue-12:50:45> Windows Update: Queued WsusScn2.cab file copy from local cache to target working directory…
Tue-12:50:45> Windows Update: Initializing copy of WsusScn2.cab file from local cache to target working directory…
Tue-12:50:45> Windows Update: Local download complete (Files downloaded: 1. Files located in cache: 0. Files excluded by filter: 0. Files initiated by another row: 0. Failures: 0)
Tue-12:50:45> Windows Update: WsusScn2.cab signature validation successful
Tue-12:50:41> Windows Update: Validating digital signature on WsusScn2.cab…
Tue-12:48:11> Windows Update: Executing WsusScn2.cab downloader…
Tue-12:48:11> Windows Update: Queued WsusScn2.cab downloader…
Tue-12:48:11> Windows Update: BEGIN (Offline mode: Download available updates)
Tue-12:48:11> Windows Update: Queued…
Please let me know, thanks.
The 5 in ‘1620: 5’ would generally mean access denied, which is a permission problem, but this is not how BatchPatch would typically report an actual permissions problem. That said it’s hard to know for sure what is going on in this case. I see you have the target going OFFLINE then ONLINE at one point in the middle of an operation. This could mean that the reason for the 1620:5 failure was actually due to a network issue or the target computer going offline or some kind of other weird issue like if you have anti-virus software running on the target that is killing the connection or the batchpatchremoteagent.exe or the remote psexesvc.exe service. If it occurs repeatedly as opposed to just being a transient issue I’d suggest using the troubleshooting instructions at this page to see if you can determine exactly where things are going wrong.
batchpatch-troubleshooting-guide
Also if you have antivirus software running on the target then it would be worth trying a different remote service name as described here, just to see if that might make a difference:
what-to-do-when-psexec-is-blocked-by-your-anti-virus-software”>batchpatch-troubleshooting-guide
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