Strange error 1614: Failed to create remote working directory

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  • #8736
    jeanblu
    Participant

    I’m running a remote Windows Update task on about 100 computers. All using the same account (with administrative privileges).

    On a few computers, I’m receiving the following error:

    Windows Update: Error 1614: Failed to create remote working directory. Please check permissions on the target computer and verify your working directory path in Tools > Settings. HRESULT -2147024843: Path not found.

    The account used has administrative privileges in those machines (confirmed).

    I run a procmon on remote in a remote computer with this behavior, and try to run a “Check for Windows Update” task on BatchPatch (x91)

    I see a lot of errors for process name ‘w3wp.exe’ (IIS) trying to access the folder “C:INETPUBWWWROOTC$PROGRAM FILESBATCHPATCH”, resulting in “PATH NOT FOUND ERROR”.

    Anyone can help me?

    #9952
    doug
    Moderator

    -2147024843 == ‘The network path was not found’

    Since you are only seeing this on a few machines, I can think of a couple things that might cause this…

    1. If the target computer does not have a C drive, then there will be no \targetComputerC$ , and so BatchPatch will not be able to create the directory. Check to see if the target computer has Windows installed on a different drive letter such as D or E etc.

    2. A firewall issue could cause this. From the BatchPatch computer make sure you can access \targetComputerC$

    BatchPatch ‘Getting Started’ page, which includes Windows Firewall Configuration

    BatchPatch Troubleshooting Guide

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