Question about "Update Not Downloaded/Cached"…

[ajgreen]

Good Morning – I was excited to see that Upgrades/Feature Updates are available to install within BP. I’m wondering how to troubleshoot a few messages that I receive in the BP update logs – shown below. My thinking – is that I have the proper update filters set, the update search sees both the Feature update and applicable drivers necessary, and attempts do download them, but stops there. What can I do to try to troubleshoot this? Thank you for your help!

Begin online search – Server Selection: Microsoft Update

The search query “SoftwareAndDrivers” returned 7 update(s):

1> Intel – Other hardware – Intel(R) Xeon(R) E3 – 1200/1500 v5/6th Gen Intel(R) Core(TM) Host Bridge/DRAM Registers – 191F (47 KB) (2016-04-06) – Drivers

(Type-DriverUpdate | Downloaded-FALSE | RebootRequired-MAYBE)

2> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #9 – A118 (47 KB) (2016-04-06) – Drivers

(Type-DriverUpdate | Downloaded-FALSE | RebootRequired-MAYBE)

3> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family LPC Controller – A143 (47 KB) (2016-04-06) – Drivers

(Type-DriverUpdate | Downloaded-FALSE | RebootRequired-MAYBE)

4> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #10 – A119 (47 KB) (2016-04-06) – Drivers

(Type-DriverUpdate | Downloaded-FALSE | RebootRequired-MAYBE)

5> Microsoft .NET Framework 4.7 for Windows 10 Version 1607 for x64 (KB3186568) (67 MB) (2017-09-05) – Feature Packs

(Type-SoftwareUpdate | Downloaded-FALSE | RebootRequired-MAYBE)

http://support.microsoft.com/kb/3186568

6> Feature update to Windows 10, version 1709 (3010 MB) (2017-10-17) – Upgrades

(Type-SoftwareUpdate | Downloaded-FALSE | RebootRequired-MAYBE)

http://support.microsoft.com/kb/3012973

7> Definition Update for Windows Defender – KB2267602 (Definition 1.257.536.0) (194 MB) (2017-11-15) – Definition Updates

(Type-SoftwareUpdate | Downloaded-FALSE | RebootRequired-FALSE)

http://support.microsoft.com/kb/2267602

::End search

::Begin filtering collection

adding> Intel – Other hardware – Intel(R) Xeon(R) E3 – 1200/1500 v5/6th Gen Intel(R) Core(TM) Host Bridge/DRAM Registers – 191F

adding> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #9 – A118

adding> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family LPC Controller – A143

adding> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #10 – A119

skipped> Microsoft .NET Framework 4.7 for Windows 10 Version 1607 for x64 (KB3186568) – Reason: UpdateClassification-FeaturePacks

adding> Feature update to Windows 10, version 1709

adding> Definition Update for Windows Defender – KB2267602 (Definition 1.257.536.0)

::End filtering collection

::Begin copying files to Windows Update cache

1> Intel – Other hardware – Intel(R) Xeon(R) E3 – 1200/1500 v5/6th Gen Intel(R) Core(TM) Host Bridge/DRAM Registers – 191F

1> Deleting C:Program Files (x86)BatchPatchDeploymentcache20789937_e53661585624f442ba841d54fa6496933b449328.cab :: Copy To Cache: Succeeded

1> Intel – Other hardware – Intel(R) Xeon(R) E3 – 1200/1500 v5/6th Gen Intel(R) Core(TM) Host Bridge/DRAM Registers – 191F

2> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #9 – A118

1> 20789937_e53661585624f442ba841d54fa6496933b449328.cab :: Copy To Cache: Skipped – File previously cached

2> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #9 – A118

3> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family LPC Controller – A143

1> 20789937_e53661585624f442ba841d54fa6496933b449328.cab :: Copy To Cache: Failed. HRESULT: -2147024894

3> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family LPC Controller – A143

4> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #10 – A119

1> 20789937_e53661585624f442ba841d54fa6496933b449328.cab :: Copy To Cache: Failed. HRESULT: -2147024894

4> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #10 – A119

5> Feature update to Windows 10, version 1709

6> Definition Update for Windows Defender – KB2267602 (Definition 1.257.536.0)

1> mpsigstub_5b205fc1a25354726677a30b25d8e41b3ef69d84.exe :: Copy To Cache: Skipped – File previously cached

2> Deleting C:Program Files (x86)BatchPatchDeploymentcacheam_engine_74f2b44bde2088d1d7e69b1abe2cf7605e87c6ac.exe :: Copy To Cache: Succeeded

3> Deleting C:Program Files (x86)BatchPatchDeploymentcacheam_engine_patch_1.1.14305.0_0e81ce568941c2dc1a3c95dbbfc15af36781bdfe.exe :: Copy To Cache: Succeeded

4> Deleting C:Program Files (x86)BatchPatchDeploymentcacheam_base_9cd3252934040e89b5bd80f0d5bb66b34ccecc61.exe :: Copy To Cache: Succeeded

5> Deleting C:Program Files (x86)BatchPatchDeploymentcacheam_base_patch1_711ca6cc8fc469bc8cafd7e5bf47a2ed7c2e7cd7.exe :: Copy To Cache: Succeeded

6> am_engine_74f2b44bde2088d1d7e69b1abe2cf7605e87c6ac.exe :: Copy To Cache: Skipped – File previously cached

7> am_engine_patch_1.1.14305.0_0e81ce568941c2dc1a3c95dbbfc15af36781bdfe.exe :: Copy To Cache: Skipped – File previously cached

8> am_base_9cd3252934040e89b5bd80f0d5bb66b34ccecc61.exe :: Copy To Cache: Skipped – File previously cached

9> am_base_patch1_711ca6cc8fc469bc8cafd7e5bf47a2ed7c2e7cd7.exe :: Copy To Cache: Skipped – File previously cached

10> Deleting C:Program Files (x86)BatchPatchDeploymentcacheam_delta_patch_1.257.527.0_69cd8086c6fd5eda54b60c7ec3936852c66bc5a2.exe :: Copy To Cache: Succeeded

11> nis_engine_1af0e4b80bf4028f8dac56ebf186b392e4e72486.exe :: Copy To Cache: Skipped – File previously cached

12> nis_base_a344b6abadf0d621ea102376e0f5866a59778957.exe :: Copy To Cache: Skipped – File previously cached

13> nis_delta_patch_e414fcb200791c63bc4b8a3e2683800576238213.exe :: Copy To Cache: Skipped – File previously cached

::End copying files to Windows Update cache

::Begin adding downloaded items to installer collection

skipped> Intel – Other hardware – Intel(R) Xeon(R) E3 – 1200/1500 v5/6th Gen Intel(R) Core(TM) Host Bridge/DRAM Registers – 191F – Reason: Update not downloaded/cached

skipped> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #9 – A118 – Reason: Update not downloaded/cached

skipped> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family LPC Controller – A143 – Reason: Update not downloaded/cached

skipped> Intel – Other hardware – Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #10 – A119 – Reason: Update not downloaded/cached

skipped> Feature update to Windows 10, version 1709 – Reason: Update not downloaded/cached

adding> Definition Update for Windows Defender – KB2267602 (Definition 1.257.536.0)

::End adding downloaded items to installer collection

::Begin installation

1> Definition Update for Windows Defender – KB2267602 (Definition 1.257.536.0) – Installation Result: Succeeded. Reboot Required: FALSE

::End installation

Overall Installation Result: Succeeded

Reboot Required: FALSE

[doug]

With regard to feature updates (upgrades)… the filter is now there so that BatchPatch recognizes them and distinguishes them from other updates. However, at this time BatchPatch cannot install feature updates through the normal/standard BatchPatch Windows update actions. This is due to how Microsoft is distributing them differently from all other software updates. Instead they can be deployed using the method outlined here:

Remotely Upgrading Windows 10 to the ‘Creators Update’ version 1703 (or to the ‘Anniversary Update’ version 1607)

As for the driver updates in question, it’s a similar situation. In Win 10 and Win 2016 we have noticed that Microsoft doesn’t even show these updates in the Windows Update GUI anymore. BatchPatch still shows them, but they appear to not be installable. Frankly, chipset drivers were probably not ever installable through Microsoft Update. We recommend that if you are using Microsoft Update that you then also use ‘Important/Recommended’ instead of ‘All software updates’ and ‘All driver updates.’ Or at the least I would suggest that you uncheck ‘All driver updates.’

-Doug

[ajgreen]

Thank you Doug. I will distribute upgrades using the Blog post and I might uncheck driver updates. I’ve noticed that some driver updates appear to install properly – except for this chipset.

[Author]

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