Offline mode still trying to hit windows.update

BatchPatch Forums Home Forums BatchPatch Support Forum Offline mode still trying to hit windows.update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #14439
    stanleyj42
    Participant

    I have a grid with about 20 servers listed. BP is in cache/offline mode due to there being no internet access. Out of the 20 server 4 of them say there are updates but when I offline download them and post to be installed. They come back saying no updates available for install.

    If I look at the logs it appears they are trying to go out the internet. All machines have the same policy.

    Any idea what may be causing this on the 4 machinees?

    #14441
    doug
    Moderator

    I’m not quite sure how you are concluding that they are trying to go out to the internet, and I don’t think that’s likely to be the source of the issue here. In order to troubleshoot this, please contact support. We’ll ask to review logs etc so that we can see what’s going on.

    #14442
    stanleyj42
    Participant

    The reason I believe its trying to using windows update and download from the internet is because in the logs it shows “Attempt1:Failure: The remote name could not be resolved: ‘download.windowsupdate.com’. HRESULT: 2146233079.

    My other systems appear to be pulling the download from my local cache.

    #14443
    doug
    Moderator

    If you want assistance, please contact support so that we can fully review the logs to determine what is happening.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.