Odd Issue

[doug]

This is a Windows Update error, not a BatchPatch error:

-2145116137 == 0x80242017

0x80242017 WU_E_UH_NEW_SERVICING_STACK_REQUIRED The OS servicing stack must be updated before this update is downloaded or installed.

I would suggest that you manually download the latest servicing stack update for that OS and apply it directly (either manually on the target computer or by using the ‘Deployment’ feature in BatchPatch). It would also be worth checking if there is a more recent Windows Update Agent version for the OS too. Once you have updated both of those directly, you should be able to use BatchPatch (or the Windows Update control panel on the computer) to apply updates to the target.

-Doug

[gkaloy10]

Thank you. We fixed this by installing a patch and then everything else flowed through via BP.

[doug]

Great. Which update did you install to resolve? How did you determine which one to try?

[Author]

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