Odd Issue

[gkaloy10]

Hi all

I have version 4.25.16.47

I am connecting to a PC with no internet access with cached mode + Offline mode.

The scan works and picks up 168 Windows 7 patches.

If i click windows update then download + install nothing happens. It seems that this is thebatchpatchlog.

106G: Update search completed with errors: -2145116137

When we click retireve consolidate list of URLs etc the scan finishes but nothing is available to download.

Any ideas?

sb-***and
Windows Update Messages
Executing BatchPatchRemoteAgent.exe… – 12:29:59
Local Agent Log
::Begin download – 2020-05-20 12:29:52

Microsoft Offline Scan File
1> wsusscn2.cab :: Skipped: File already exists in cache

::End download – 2020-05-20 12:29:52

Files downloaded: 0
Files located in cache: 1
Files excluded by filter: 0
Files initiated by another row: 0
Failures: 0

::Begin file copy operation – 2020-05-20 12:29:52

1> WsusScn2.cab :: File already exists in destination

::End file copy operation – 2020-05-20 12:29:53
All Messages
05/20 12:29:59> Windows Update: Executing BatchPatchRemoteAgent.exe…
05/20 12:29:55> Windows Update: Attempting to initiate Windows Update (Action: Search for updates and retrieve url list: ‘ImportantAndRecommended’ | Server selection: Offline sync service) …
05/20 12:29:55> Windows Update: Establishing connection…
05/20 12:29:53> Windows Update: Initializing…
05/20 12:29:53> Windows Update: WsusScn2.cab file copy complete
05/20 12:29:53> Windows Update: Copying WsusScn2.cab file from local cache to target working directory…
05/20 12:29:53> Windows Update: Queued WsusScn2.cab file copy from local cache to target working

Thanks

[doug]

This is a Windows Update error, not a BatchPatch error:

-2145116137 == 0x80242017

0x80242017 WU_E_UH_NEW_SERVICING_STACK_REQUIRED The OS servicing stack must be updated before this update is downloaded or installed.

I would suggest that you manually download the latest servicing stack update for that OS and apply it directly (either manually on the target computer or by using the ‘Deployment’ feature in BatchPatch). It would also be worth checking if there is a more recent Windows Update Agent version for the OS too. Once you have updated both of those directly, you should be able to use BatchPatch (or the Windows Update control panel on the computer) to apply updates to the target.

-Doug

[gkaloy10]

Thank you. We fixed this by installing a patch and then everything else flowed through via BP.

[doug]

Great. Which update did you install to resolve? How did you determine which one to try?

[Author]

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