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Indeed it sounds like an issue with Windows, confirmed by the fact that you experience it with manual Windows Update directly on the machine even when not using BP. When you say that it hangs indefinitely, my first question is how long have you actually waited? We have not ever seen nor heard of Windows (or BP) not *eventually* completing. If I were in your shoes I would let it sit for up to ~48 hours before deciding that it’s not going to proceed any further. Back in the Windows 7/2008 days there were some situations where Windows could take that long to complete. While the particular issue that occurred back on those systems is not something that we have ever seen occur on more modern versions of Windows, I would still use that timeline of up to ~48 hours as a guideline for how long I’d wait in your current predicament before feeling confident that it truly will hang indefinitely. I would also check to make sure that disk space on the system isn’t low. And one other thing that I’d be curious about is approximately how old is the hardware where this is occurring, and is the CPU pegged at or near 100% during execution?
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