Installation Result: Failed. HRESULT: -2145099769

BatchPatch Forums Home › Forums › BatchPatch Support Forum › Installation Result: Failed. HRESULT: -2145099769

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • November 22, 2017 at 7:24 pm #8909
    Graceyin39
    Participant

    Hi,

    My updates installation failed. I got the message below in the log file.

    Installation Result: Failed. HRESULT: -2145099769

    What does it mean? Need help!

    Thanks in advance!

    November 22, 2017 at 7:33 pm #10309
    doug
    Moderator

    0x80246007 -2145099769 SUS_E_DM_NOTDOWNLOADED The update has not been downloaded.

    Are you using cached mode? If yes, try ‘Tools > Settings > Windows Update > Re-copy/overwrite updates…’ and see if that fixes it. If not, please contact us at BatchPatch Contact Form to troubleshoot. We will ask you for an HTML grid export (File > Export grid to HTML) along with the target computer C:Program FilesBatchPatchBatchPatch.log file.

    Thanks

    November 22, 2017 at 9:09 pm #10310
    Graceyin39
    Participant

    Hi Doug,

    Thank you for your reply. No, we are not using Cached mode.

    OK, I will go to contact form to troubleshoot.

    Thanks,

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.