Error after Update to Version 2019.10.18.12.16 – select OK at "Run As Service"-

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  • This topic has 8 replies, 3 voices, and was last updated 5 years ago by marioschaper.
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  • #12056
    marioschaper
    Participant

    Hi there,

    there is an error if we click OK at the “Run As Service”-Tab saying “BatchPatch encountered an uexpected problem: Object reference not set to an instance of an object”

    #12057
    marioschaper
    Participant

    This is what is in the Error Log
    Log File

    Sorry for the pastebin link but I couldn’t paste the error log at the forum

    #12060
    doug
    Moderator

    Thanks. We are not currently able to reproduce this.

    Can you tell me does the error occur every time you click OK in that window, or did it happen one time and no longer happens?

    Did you update your service instance in addition to your main batchpatch.exe?

    Does the software crash or does it continue to function normally despite that particular message?

    #12064
    marioschaper
    Participant

    Hi doug,

    yes it did happen every time we clicked ok. Only way to get out of the window was clicking cancel. All made settings was saved and the software didn’t crash.
    And yes I also updated the service instance. Made some restarts and had the error again and again.

    Today I can’t reconstruct this error. The only thing that changed since yesterday was a timed BatchPatch Multi Execution running via the service.

    I will check this again tomorrow when the next service instance has been running

    #12065
    De_Buurman
    Participant

    I have the same error. Unfortunately I am not allowed to post the error message

    #12066
    doug
    Moderator

    Thanks. We are working on it.

    -Doug

    #12067
    doug
    Moderator

    A fix has now been published.

    -Doug

    #12068
    De_Buurman
    Participant

    Excellent Doug !! It’s solved

    #12069
    marioschaper
    Participant

    thanks doug. after my first tests it seems to be solved

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