Error 1601: Failed to retrieve WMI info. The RPC server is unavailable

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  • This topic has 7 replies, 3 voices, and was last updated 2 years ago by doug.
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  • #12955
    tacop
    Participant

    Error 1601: Failed to retrieve WMI info. The RPC server is unavailable.

    Checked the related problem handling….
    But the state is still the same, the original environment has not changed
    But the upgrade of windows 10 to 21H1 doesn’t seem to be possible

    Is there a further way

    ———————————————————————–
    2021/07/13

    Record it and let everyone know
    Originally caused by normal results, Error 1601: Failed to retrieve WMI info. The RPC server is unavailable.
    Remove WindowsUpdate kb5004945 and it will return to normal
    This is the result of personal debugging

    #12957
    tacop
    Participant

    I am a purchase authorized user
    Tried related articles and still can’t solve it
    Please provide assistance or related methods
    My test below

    Client PC RPC Service status
    Client RPC

    BatchPatch run
    BatchPatch RUN

    TEST RPC
    TEST RPC

    #12974
    doug
    Moderator
    #13965
    all
    Participant

    Getting same error.

    I’m able to ping by name, able to access ADMIN$ share. I enabled printer and file sharing. still getting:

    Error 1601: Failed to retrieve WMI info. The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

    I tried portqry -n servername -e 135 and getting:

    TCP port 135 (epmap service): FILTERED

    Also tried turning off windows firewall completely.

    Seems like another service is using port 135.Been going around in circles for a few days now. Anything else I could try?

    #13966
    doug
    Moderator

    @all – The error you’re getting is because BatchPatch is not getting a response to WMI queries against the target computer.

    #13967
    all
    Participant

    Any other tools I could try to troubleshoot this?

    #13968
    all
    Participant

    So I get RPC unavailable for this command:

    get-wmiobject win32_service -computername servername

    But this command works:

    Invoke-Command -ComputerName servername -Authentication Negotiate -ScriptBlock {Get-WmiObject win32_SystemEnclosure} -Credential (get-credential)

    I also tried specifying credentials in PatchBatch but still get an error.

    #13969
    doug
    Moderator

    I would suggest you follow all of the steps and links outlined at Troubleshooting Common Errors in BatchPatch

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