Error 102

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  • #9368
    cpabert
    Participant

    Currently getting:

    Mon-13:49:26> Windows Update: END (Offline mode: Download available updates)

    Mon-13:49:26> Windows Update: Exit Code: -102

    Mon-13:49:25> Windows Update: Error -102: Failed to execute the search.

    Mon-13:43:39> Windows Update: Executing BatchPatchRemoteAgent.exe…

    Mon-13:43:38> Windows Update: Attempting to initiate Windows Update (Action: Search for updates and retrieve url list: ‘SoftwareOnly’ | Server selection: Offline sync service) …

    Mon-13:43:38> Windows Update: Establishing connection…

    Mon-13:43:36> Windows Update: Initializing…

    Mon-13:43:36> Windows Update: WsusScn2.cab file copy complete

    Mon-13:43:36> Windows Update: Copying WsusScn2.cab file from local cache to target working directory…

    Mon-13:43:36> Windows Update: Queued WsusScn2.cab file copy from local cache to target working directory…

    Mon-13:43:26> Windows Update: Initializing copy of WsusScn2.cab file from local cache to target working directory…

    Mon-13:43:26> Windows Update: Local download complete (Files downloaded: 0. Files located in cache: 1. Files excluded by filter: 0. Files initiated by another row: 0. Failures: 0)

    Mon-13:43:26> Windows Update: Executing WsusScn2.cab downloader…

    Mon-13:43:26> Windows Update: Queued WsusScn2.cab downloader…

    Mon-13:43:26> Windows Update: BEGIN (Offline mode: Download available updates)

    Mon-13:43:26> Windows Update: Queued…

    Not sure what I am missing on this machine, I have this working on other machines….

    #11621
    doug
    Moderator

    We would need to know the HRESULT value to determine why there was the failure.

    batchpatch-error-102-failed-to-execute-the-search-hresult-xxxxxxxxxx

    #11674
    ChasHausheer
    Participant

    HRESULT: -2147012894

    #11675
    doug
    Moderator
    #11676
    ChasHausheer
    Participant

    08/21/2019 08:22:55> -102: Failed to execute the search. HRESULT: -2147012894

    #11677
    doug
    Moderator

    I posted a link (twice) above that describes the possible causes and resolution steps. Please review it.

    #11690
    smsmith
    Participant

    I’m getting about 20 machines that give the following error when trying to check for Windows updates: -102: Failed to execute the search. HRESULT: -2145124306

    Any ideas?

    #11691
    doug
    Moderator

    For any -102 error please review this posting:

    batchpatch-error-102-failed-to-execute-the-search-hresult-xxxxxxxxxx

    #11709
    dtodd
    Participant

    I’m getting the same error -102: Failed to execute the search. HRESULT: -2147012894.

    I looked at the batchpatch-error-102-failed-to-execute-the-search-hresult-xxxxxxxxxx link and the suggestion of stopping Silverlight was not an option as Silverlight is not running.

    The system in question is an isolated (offline) Windows 10 machine.

    Any other suggestions?

    #11710
    doug
    Moderator

    There is no mention of Silverlight in the link you referenced, so I really have no idea what you’re talking about when you mention that, but in that link there is a description of what your error means and suggestions on how to resolve it. Please review it again:

    batchpatch-error-102-failed-to-execute-the-search-hresult-xxxxxxxxxx

    #11926
    dtodd
    Participant

    Doug, thanks for the response. I looked at the page again the entry for error 2147012894 refers to a proxy issue / Internet connection. However, I have this computer configured in offline/cache mode because the machine is not allowed to touch a network let alone the Internet.
    I have confirmed that Settings > Windows Update > Cached Mode / Offline Updates have the boxes for Enable ‘cache mode’, ‘offline mode’ and Do not download newest…checked.
    The Local update cache directory is also correct.
    Are there any local policies that interfere?

    Thanks

    #11929
    doug
    Moderator

    The error in question is:

    0x80072EE2 -2147012894 ERROR_INTERNET_TIMEOUT

    We have never seen (nor would we ever expect to see) this error occur when using offline mode because when operating in offline mode, the target computer does not try to check for updates on a network/internet location. That said, I’m not quite sure what to make of it.

    Things that I would look at:

    1. Review all Windows Update policies applied to the target computer via group or local policy. I am not aware of any Windows Update policy that could cause the behavior that you are seeing, but it’s something worth reviewing nevertheless.

    2. Review any type of software installed on the target computer that could cause unexpected behavior… this would typically be some type of antivirus software, host intrusion prevention/protection software, a software firewall, a software proxy, or any other security related software that is installed on the machine that could possibly interrupt what is happening.

    3. Also review the Windows proxy settings on the system. I’m not sure if/how the Windows proxy settings could affect this behavior, but it’s another thing that should be reviewed.

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