endless WU search

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  • #10840
    doug
    Moderator

    Booster – It sounds like you’re on the right track. I’m not sure how long you left it running before you decided to stop the service and decided that it was running endlessly. However, I think you’re correct that it’s not a BP issue. I’ve seen some cases, in particular when using the WsusScn2.cab file, where a search can take a very long time. If a computer doesn’t have free RAM and plenty of CPU horsepower, it can take a very long time for it to parse the WsusScn2.cab file. However, I think your plan of restarting the machine and renaming the softwaredistribution folder is a good bet.

    Good luck.

    -Doug

    #10817
    booster
    Participant

    Hi Doug,

    I let it run for more than 2 hours, not really endless but close ;). I’ve requested the maintenance, hope it will help.

    thanks for your answer

    Regards

    Booster

    #10797
    booster
    Participant

    Follow up:

    The previous mentioned actions did not solved the problem, here below the steps needed in my case:

    1/ open admin cmd.exe and type

    DISM.exe /Online /Cleanup-image /Restorehealth

    (https://support.microsoft.com/en-us/kb/947821?wa=wsignin1.0)

    2/ wuauclt.exe /resetauthorization /detectnow

    These steps were necessary after the following ones, successful but not solving the issue

    – reboot

    – sfc /scannow

    – rename softwaredistribution folder

    – WU agent update to last version (manual KB install)

    – Windows update reset (https://support.microsoft.com/en-us/kb/971058)

    – wuauclt.exe /resetauthorization /detectnow (without dism first)

    Regards

    Booster

    #10802
    doug
    Moderator

    Interesting! Thanks for the follow-up. Glad you got it figured out.

    -Doug

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