Blue Beam MSP package error( Message show ''Executing ") no providing exit code

[abilash]

Hi .

We are trying to upgrade our blue beam revu 2018.5 to six from a MSP file and the batch patch deployment message box stuck in ‘executing’ message forever .Is there any work around for this?

here is the web link for deployment instructions :

https://support.bluebeam.com/articles/enterprise-installation/

Our company does have 2018.5 installed in all computer with MSI via batch patch which works very well .

My command script having the following at the moment

msiexec /p <path to .msp> REINSTALLMODE=omus REINSTALL=ALL BB_DEFAULTVIEWER=0 BB_DESKSHORTCUT=0 IGNORE_RBT=1 DISABLE_WELCOME=0 /qn

[doug]

If it stays “Executing” indefinitely, it generally means that it did not actually run “quietly” and instead it is waiting for user input of some kind. However, since it runs hidden, of course no user input can be provided.

I would suggest that you test this syntax manually at the command prompt WITHOUT using BatchPatch. Get your syntax working manually at the command prompt without it requiring any user interaction. Once you have the syntax figured out at the command prompt, then you can easily port it into BatchPatch.

Assuming your parameters and syntax work at the command prompt without requiring any user interaction, then when you enter the command into the BatchPatch deployment the “Command to execute” field would look something like this:

msiexec.exe /p "YourFileName.msp" REINSTALLMODE=omus REINSTALL=ALL BB_DEFAULTVIEWER=0 BB_DESKSHORTCUT=0 IGNORE_RBT=1 DISABLE_WELCOME=0 /qn

NOT like this:

msiexec.exe /p "C:SomeFolderYourFileName.msp" REINSTALLMODE=omus REINSTALL=ALL BB_DEFAULTVIEWER=0 BB_DESKSHORTCUT=0 IGNORE_RBT=1 DISABLE_WELCOME=0 /qn

[abilash]

Thanks Doug .You are absolutely right . Registration window pop up is waiting for user output . Blue beam support just confirmed that it is known issue from their side which something they still working on

[doug]

Makes sense. Thanks for the update.

-Doug

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