BatchPatch Viewer Not Loading

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  • November 6, 2019 at 9:09 pm #12094
    cfsfirey
    Participant

    Hi Doug,

    Since updating to Windows 10 v1903 I have been unable to use the BatchPatch Viewer from the Grid View.

    The Log Viewer open but has no content in the Windows and it just sits there like its loading (gets he little loading Cursor – Spinning Circle).

    I thought maybe its my machine so I tried it in a VM (Win 10 v1903), same issue. Tried in my old Win7 VM which is used for packaging and it works fine.

    Any suggestions?

    Clip of Issue

    November 6, 2019 at 9:36 pm #12095
    doug
    Moderator

    What exactly are you clicking to produce that? It’s not clear from your screencap.

    November 6, 2019 at 9:41 pm #12096
    cfsfirey
    Participant

    If I double click on anything on the row to load up the BatchPatch Viewer to see the output, the viewer opens but with no logs / content, sits there trying to load what appears to be the IE Frame.

    November 6, 2019 at 9:58 pm #12097
    cfsfirey
    Participant

    I might have a solution, please ignore for now.

    I will advise shortly if any further assistance is required.

    November 6, 2019 at 9:58 pm #12098
    doug
    Moderator

    OK thanks for reporting this. We’ll look into what’s going on.

    November 6, 2019 at 10:14 pm #12099
    cfsfirey
    Participant

    I think it’s me. I had it packaged in ThinApp as I work remotely a bit, at it appears that the issue is there, the package on 1903 didn’t load the browser, back to the other OS works fine. It might be a ThinApp issue, I am recapturing the install on 1903 to see if that makes a difference, if not I will have to check for ThinApp updates as well.

    November 6, 2019 at 10:17 pm #12100
    doug
    Moderator

    Ok thanks for letting me know. Yeah that makes sense. I think you’re right it’s very likely ThinApp. Keep me posted.

    November 6, 2019 at 11:59 pm #12101
    cfsfirey
    Participant

    Yep I can confirm it was a ThinApp update required for the later version of MS Win10 v1903.

    I now have my portable BatchPatch with PSEXEC bundled and all settings etc.

    Have you considered an option to write the registry settings to a file instead, so you can make it more portable with you.

    November 7, 2019 at 11:33 am #12102
    doug
    Moderator

    Thanks. Yes we are considering this.

    November 7, 2019 at 5:47 pm #12103
    cfsfirey
    Participant

    That would be awesome as your app is already standalone, if you could have the registry info written to a file vs the registry and have psexec in the same folder as BatchPatch it would be fantastic. This is one of the reasons I like ThinApp as I can work remotely on any device with ease. Rebuilding my machine done, I am up and running fairly quickly. Out and about on a tech call easy, I have my tool kit here.

    Thanks for your help and the consideration of the portable version.

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