BatchPatch Updates on Azure

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  • #12833
    jdjm
    Participant

    Hello, I am using BatchPatch for some local VMWare Servers, AWS EC2 Servers, as well as Azure Servers. BatchPatch works great on the VMWare and AWS, but I can not get it to work on Azure Servers. I have followed all of the troubleshooting steps that BatchPatch provides and can not find anything wrong. The firewall is properly setup, and it has the correct permissions.

    Is there something Azure specific that needs to be adjusted to work with BatchPatch? Does anyone have any advice on what to check for next?

    The exact error I receive is Error 1601: Failed to retrieve WMI info. The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

    #12834
    doug
    Moderator

    Windows servers in Azure aren’t any different from Windows servers in a different environment. We use BP on Azure servers all the time. ‘RPC server is unavailable’ generally indicates a firewall problem or a network communications issue of some kind. It essentially means that the BatchPatch computer is not getting a response from the target computer, and it’s the same error that you would get if you input a non-existent target computer into a row in the BP grid.

    Troubleshooting Common Errors in BatchPatch

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