BatchPatch showing incorrect services status

[ddobek]

When I use the services/process commands/option to “check if a process is running” on a remote server, it is giving an incorrect return value of “service x is NOT running” when in fact, the service is running. I’ve tried it against 4-5 different running services, and every time the value returned says it is not running, when it is. When I list all the services on that remote server, it shows the service name as one of the total, but can’t return a correct value when checking if it is running or not. I use this a lot, to check, stop, and alter the state of various services, and this is a huge issue. Please advise.
thanks

[doug]

This is a little confusing to me because on the one hand you’re saying that you “use it a lot,” but on the other hand you’re saying it doesn’t work at all. If it doesn’t work, how could you be using it a lot?

As a start, you said you’re using “check if process is running” while then referring to just the *service* status after that, as opposed to *process* status. A service effectively is indeed just a running process, but I suspect you are mixing up service names with process names. If you use “check if process is running” then you’ll need to identify the name of the *process* that you want to check for. This is usually not the same as the name of the corresponding *service* that’s running the process.

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