BatchPatch Crash

[elior]

Hi,

Today working regularly with BatchPatch the application crashed.
Running the latest version, 2019.10..22.16 on Windows Server 2012R2.

This is the first time it happened.

Hope it’s OK – I’ll add the event logs here in case they can help figuring out what was the cause,
If there are any relevant logs I should attach please let me know.

Event ID 1000 Application Error
Faulting application name: BatchPatch.exe, version: 2019.10.22.16, time stamp: 0x5daf6468
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19358, time stamp: 0x5ccfa112
Exception code: 0xe0434352
Fault offset: 0x00000000000085bc
Faulting process id: 0x2f0c
Faulting application start time: 0x01d58c8e1f103af7
Faulting application path: C:\*REDACTED*\BatchPatch.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: d96be744-f8ba-11e9-80f4-00505683a514
Faulting package full name:
Faulting package-relative application ID:

Event ID 1026 .NET Runtime:
Application: BatchPatch.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentOutOfRangeException
at System.Collections.ArrayList.get_Item(Int32)
at System.Windows.Forms.DataGridViewRowCollection.SharedRow(Int32)
at System.Windows.Forms.DataGridViewRowCollection.get_Item(Int32)
at System.Windows.Forms.DataGridView.get_Item(Int32, Int32)
at DynamicClass.A.c7bcc5d48887530943ee9cb5a8f165204.c80a91f1d897e94df55823435ff1b42a2_Encrypted$(A.c7bcc5d48887530943ee9cb5a8f165204, System.Windows.Forms.DataGridView, System.Windows.Forms.DataGridViewSelectedRowCollection, A.c3a7fbe59c440f1d07c669ac018b04682)
at A.c7bcc5d48887530943ee9cb5a8f165204.c80a91f1d897e94df55823435ff1b42a2(System.Windows.Forms.DataGridView, System.Windows.Forms.DataGridViewSelectedRowCollection, A.c3a7fbe59c440f1d07c669ac018b04682)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

Thanks,
Elior

[doug]

Thanks. We are looking into it. If you figure out how to reproduce it, please share those steps here.

[elior]

Hi Doug,

I had 4 grids open, rotated between them and the action I took on each of them was “Get Pending Reboot Status + Reboot If Required (force)”, on the 3rd grid out of the 4 the application crashed.

I’ll try to create a test environment to reproduce it, but this kind of task is something I generally do with no issues.

Let me know if there are any internal BatchPatch logs I can provide.

Thanks.

[doug]

Thanks. Do you know were you using CTRL-A to select all rows, then initiate the action, then click on the next grid tab and repeat? Or were you only selecting some rows in each grid? Or were you selecting all rows in each grid but using the mouse to select them instead of using CTRL-A? And what about rotating between grids? Were you doing that with the mouse by clicking on each grid tab header or were you using some other method?

Thanks

[elior]

Hi,

On two out of the 4 grids I used Ctrl+A to pick all of the rows, and on the two other grids I picked only one specific row with my mouse.

I’ve rotated between the grids with my mouse.

[doug]

Thanks. We’ll see what we can find.

-Doug

[Author]

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