BatchPatch Application crashed – BatchPatch has stopped working

[mrehman]

Hi during normal patch deployment, the application crashed with following errors, please guide.

Description:

Stopped working

Problem signature:

Problem Event Name: APPCRASH

Application Name: BatchPatch.exe

Application Version: 2016.6.21.15

Application Timestamp: 576992eb

Fault Module Name: swi_ifslsp_64.dll

Fault Module Version: 3.4.8.0

Fault Module Timestamp: 54cb81ab

Exception Code: c0000005

Exception Offset: 0000000000005adb

OS Version: 6.0.6002.2.2.0.274.10

Locale ID: 3081

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Event Log:

Faulting application BatchPatch.exe, version 2016.6.21.15, time stamp 0x576992eb, faulting module swi_ifslsp_64.dll, version 3.4.8.0, time stamp 0x54cb81ab, exception code 0xc0000005, fault offset 0x0000000000005adb, process id 0x%9, application start time 0x%10.

[doug]

Note the Fault Module Name: swi_ifslsp_64.dll. This .dll belongs to Sophos Layered Service Provider (LSP). I believe this is the source of the problem. It’s not a BatchPatch issue.

-Doug

[Author]

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