Batch Patch Not Actually Updating The "Host" Computer/s

[doug]

That’s very peculiar. What version of BP is this? Check under ‘Help > About’. I’m not able to reproduce it. It seems as if somehow the scan is completing and finding the 126 updates, but the actual list of those updates is somehow not getting populated properly in BatchPatch. BatchPatch uses that list of updates to determine what the next step is, and if the list is empty it ends the task because it thinks there are no updates available. We haven’t ever seen this happen, so I’m unsure of how it could actually manifest in your case. However, as a first step I’d like to know what happens when you execute ‘Actions > Windows updates > Retrieve consolidated url list of available updates.’ Based on what you are currently experiencing, it seems like this list will somehow end up not populating. Does the url list grid populate? Does the all messages log report again that it found 126 updates? Let me know what happens, and then we’ll go from there. We’ll probably need to work via email to trade more info after that since this forum is rather rudimentary.

[doug]

cpabert never got back to us on this, but we recently had another user report this same issue with a Windows 7 SP1 x86 target computer when trying to use offline mode to patch it. He ended up then trying standard/default/non-caching online mode, and he got this error:

-102: Failed to execute the search. HRESULT: -2147024882

…which translates to:

0x8007000E -2147024882 E_OUTOFMEMORY

He followed the suggestion at this link and installed KB3050265, which resolved the problem. After that he was able to use offline mode successfully to apply the remaining updates to that target computer.

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