- This topic has 1 reply, 2 voices, and was last updated 8 years, 6 months ago by .
-
Posts
-
We are attempting to scan one of our servers and are seeing this message in Batchpatch:
Windows Update Messages
Error 1611: -1073741502. Failure – 07:49:53
All Messages
Fri-07:49:53> Windows Update: Error 1611: -1073741502. Failure
Fri-07:49:53> Windows Update: Failed to obtain result. Could not find file ‘\#######C$Program FilesBatchPatchBatchPatchTempResult.log’.
Fri-07:49:47> Windows Update: Executing BatchPatchRemoteAgent.exe…
Fri-07:49:47> Windows Update: Attempting to initiate Windows Update (Action: Search for updates: ‘SoftwareOnly’ ¦ Server selection: Default / Managed) …
Fri-07:49:47> Windows Update: Establishing connection…
Fri-07:49:47> Windows Update: Initializing…
Fri-07:49:47> Windows Update: Queued… (Check for available updates)
Fri-07:48:01> Windows Update: Error 1611: -1073741502. Failure
Fri-07:48:01> Windows Update: Failed to obtain result. Could not find file ‘\#######C$Program FilesBatchPatchBatchPatchTempResult.log’.
We are also seeing this in the application event log of the server:
Faulting application name: BatchPatchRemoteAgent.exe, version: 0.0.0.0, time stamp: 0x56d0bc9c
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18258, time stamp: 0x56d878ce
Exception code: 0xc0000142
Fault offset: 0x0009d3c2
Faulting process id: 0xf50
Faulting application start time: 0x01d1b2a699171935
Faulting application path: C:Program FilesBatchPatchBatchPatchRemoteAgent.exe
Faulting module path: KERNELBASE.dll
Report Id: d6c86a1f-1e99-11e6-80f0-005056a4304b
Faulting package full name:
Faulting package-relative application ID:
The remote agent crashing on a target system is indicative of some deeper problems with the target OS. We do not believe there is an issue with BP or the BPRA.
-1073741502 == C0000142
I googled and found this, which may or may not be helpful:
https://support.microsoft.com/en-us/kb/191991
-Doug
- You must be logged in to reply to this topic.