-198: Failed to add scan package service. HRESULT: -939523075

BatchPatch Forums Home Forums BatchPatch Support Forum -198: Failed to add scan package service. HRESULT: -939523075

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  • #8771
    P Uru
    Participant

    Hey Doug,

    Im trying to patch workstation windows 7 Enterprise, from windows server 2012 r2. I”m keep getting this error. -198: Failed to add scan package service. HRESULT: -939523075. If you can help me please.

    Thank you

    #9993
    doug
    Moderator

    Unfortunately I do not know exactly what this means. -198 occurs in BatchPatch when the Windows Update Agent (WUA) fails to add the WsusScn2.cab as a scan destination for Windows Update. The HRESULT is the reason code produced by Windows (not by BatchPatch). Under normal circumstances we would only see -198 occur with HRESULT values that indicate the WsusScn2.cab file is missing or corrupt or unsigned.

    HRESULT -939523075 converts to C80003FD

    However, I cannot find this documented anywhere in Microsoft’s documentation or on the web. We have never seen this error before.

    Considering that this appears to be undocumented and that we have never seen nor heard of it before, my best guess is that this is related to your forum posting from yesterday, where it became clear that you are running Windows versions on unsupported hardware. Windows has preventive measures in place to disallow Windows Updates from being performed on OSes running on unsupported hardware, as you know. I think that is the most likely reason you are experiencing the error.

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