Strange Error with running processes

[doug]

Can you give me the verbatim text that it gets stuck on?

The app never says these two things exactly:

“initiate windows update…”

“initiate deployment”

In order to troubleshoot this to determine exactly where things are getting stuck, I need to start with learning the exact text that you’re seeing hang indefinitely. There are too many places with *similar* text, so I can’t pinpoint your issue without knowing the exact text.

Thanks.

[jaredguerra]

Oof, I really should have included the actual messages. When running windows update it gets stuck on “Windows Update: Attempting to initiate Wndows Update” and when trying to send a deployment it stays on “Deployment: Executing \[target] -s -w “[target file transfer location]””[deployment path]””

[doug]

Thanks. It sounds like psexec is blocked on the computer. This can happen as a result of Windows settings that prevent running an executable file that was obtained from somewhere else until after permission has been explicitly granted. One way this manifests is with a popup of a dialog that says “File Insecurity Warning” and prompts you to either check or uncheck a box to make sure that it never prompts again. The issue with this is that if you are running BatchPatch as a user that is not the logged-on user, then this popup might not be visible. It’s also possible that this popup doesn’t appear at all. Another way that this can usually be resolved is to right-click on the psexec.exe and select ‘Properties.’ Then on the ‘General’ tab at the bottom there is a section titled ‘Security’ that says “This file came from another computer and might be blocked to help protect this computer. Then there is a checkbox next to that to “Unblock.” Select the checkbox and click ok.

Please confirm you got everything working.

-Doug

[jaredguerra]

Doug to the rescue! Thank you

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