Checking for updates take over 10 hours and installing taking over 24 hours!

[doug]

This doesn’t really sound like an issue with BatchPatch, considering that the BP code has not changed, and considering that the issue appears to affect only some servers, and the servers that are affected are different each time, and no other customers are reporting anything similar.

I know you don’t have any Windows 7 targets, but this sounds not-too-dissimilar from what Windows 7 users have been experiencing for more than a year now with slow Windows Updates, due to some issues with the OS that Microsoft has continued to work on fixing all of this time. I would suggest you have a look at this posting just to get an idea of what was going on there, just in case there might be any potential relationship to what you’re currently seeing.

Checking for Available Windows Updates on Windows 7 Targets Takes Too Long

In your case it sounds like it could be something in your environment or it could be something with Microsoft’s update servers or connectivity to those servers.

When BP initiates a search for updates or a download/install operation, it invokes the Windows Update Agent, which is the same agent that the control panel Windows Update GUI uses, so there isn’t generally any difference in the time it takes to check through the control panel Windows Update GUI vs BP.

I’m going to send you an email so that you can send me some logs to look at.

Thanks,

Doug

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