BatchPatch constantly crashes

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  • #11271
    doug
    Moderator

    The remote agent crashing on this single target system is indicative of some deeper problems with the target OS installation. We do not believe there is an issue with BP or the BPRA.

    -1073741502 == C0000142

    I googled and found this, which may or may not be helpful:

    https://support.microsoft.com/en-us/kb/191991

    You might consider running the system file checker or other system diagnostic tools to see if you can get to the bottom of any issues with that OS installation. The batchpatchremoteagent.exe is running successfully without crashing on literally hundreds of thousands of target computers all over the planet. Your single problematic system has some kind of problem that appears to be DLL related, according to the Microsoft link above.

    -Doug

    #11295
    tjohnson333
    Participant

    No Problem. I was just curious to know if you had seen this before and I was missing something. I had considered that it was an issue with the OS but was looking to exhaust all other possibilities before going down that route.

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