Error 1611

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  • #9181
    mshannon
    Participant

    Hello,

    From searching on this forum, it appears that error 1611 codes are BatchPatch internal codes. I received 2 over the weekend when trying to patch some servers. Can you tell me what these 2 error codes mean:

    1611: 59

    1611: 5

    Thank you

    #11183
    doug
    Moderator

    The 1611 is sort-of a generic error indicator. It means that the remote agent process exited with an unexpected code, with the unexpected codes being 59 and 5 on your two targets. The unexpected codes are Windows system error codes.

    5 is normally:

    ERROR_ACCESS_DENIED

    5 (0x5)

    Access is denied.

    However, 5 could also mean that there was an access violation on the target, which would essentially mean that the remote agent crashed unexpectedly. If this were the case you would see something in the application event log of the target computer. Normally an ‘Access denied’ error would be reported differently in BatchPatch, which is why I suspect that in this case you might instead be dealing with an access violation unexpected crash of the agent.

    59 is:

    ‘ERROR_UNEXP_NET_ERR

    59 (0x3B)

    An unexpected network error occurred.’


    I would suggest that you start by rebooting the target computers. Then see if it happens again. You might find that these are transient issues, especially if you have not had any issues running BP with these computers in the past.

    -Doug

    #10624
    gene12517
    Participant

    Hey Doug.

    What does Error 1611: 3. Failure mean?

    BatchPatch has never worked on this one host but Windows update is working fine.

    #10625
    doug
    Moderator
    ERROR_PATH_NOT_FOUND

    3 (0x3)

    The system cannot find the path specified.


    It’s unclear to me what would cause windows to throw this error. I would suggest that you start by going through the steps under the ‘Windows Update’ section on the troubleshooting guide here:

    https://batchpatch.com/batchpatch-troubleshooting-guide

    -Doug

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