It’s probably not actually “stuck.” You can see on the remote host if the “BatchPatchRemoteAgent.exe” is still listed in the running processes. If yes, then it’s still running. The Windows Update Agent has gotten slower and slower over time at searching for updates, in particular when run on machines with slow processors. Microsoft has released a number of updates to the Windows Update Agent over the past year, all with the intention of of improving performance in those cases, but we have found that it has been mostly unsuccessful. I have one machine that took 6 minutes to scan this month, and a second machine that took almost 3 hours. This isn’t a BatchPatch issue per se but rather is an issue with the Windows Update search on the target computer. Even when searching manually using the control panel GUI and not using BatchPatch, the machines that are slow with BatchPatch will also be slow with manual searching.
-Doug