Hi all,
I just faced multiple BP crashes, the on-screen error was
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Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: BatchPatch.exe
Problem Signature 02: 2017.3.4.17
Problem Signature 03: 58bb460a
Problem Signature 04: mscorlib
Problem Signature 05: 4.0.30319.36366
Problem Signature 06: 57a0f7f9
Problem Signature 07: 4528
Problem Signature 08: 9a
Problem Signature 09: System.IO.IOException
OS Version: 6.2.9200.2.0.0.400.8
Locale ID: 2057
Additional Information 1: b199
Additional Information 2: b199c1301804b942a676ad4f334dc4af
Additional Information 3: 8c4c
Additional Information 4: 8c4c7dc718cf86c60eba17c63f39f72d
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The BP server remains untouched since the last update session and I didn’t take care enough of the obvious part of the message. The windows event log reported error 1000 & 1026, associated with Dotnet.
After digging too much I noticed…the partition where BP is installed was full. This partition is used for the cache (offline mode) too and voila. The error message contained “Problem Signature 09: System.IO.IOException” and I missed it simply.
Even if this is not a BP problem may we have a free disk space check during the BP session (startup and during the session) to avoid such simple issue? I guess the same thing on the cache partition if not located on the same drive could be helpful too.