Update installation error on a Windows XP pro machine in offline mode

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  • #10448
    etchonang
    Participant

    -199: CoCreateInstance failed to return an IUpdateServiceManager interface pointer. HRESULT: -2147221164

    #10449
    doug
    Moderator

    This indicates a problem with Windows Update on the target computer.

    This HRESULT translates to:

    0x80040154 -2147221164 REGDB_E_CLASSNOTREG
    BITS in Windows 2000 is dependent on SENS and EventSystem services.
    If COM+ catalog is corrupted, one of these errors was seen.

    I would suggest that you start by making sure the target computer has the most recent version of the Windows Update Agent (WUA). You can get it from here:

    https://technet.microsoft.com/en-us/library/bb932139.aspx

    If you still have problems after that, it might indicate that there is registry corruption or some other system corruption. At that point I would suggest reviewing the following google search results to see if any of them addresses your issue.

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