Overall Installation Result: Failed

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  • November 30, 2017 at 12:09 am #8908
    Graceyin39
    Participant

    Hi,

    My Windows 2003 server failed to install update. The error message is “Installation Result: Failed. HRESUIT: -2145099769.”

    Please help!

    Thanks,

    November 30, 2017 at 12:50 am #10297
    doug
    Moderator

    Grace – When you posted about this last week I asked you to contact support directly to troubleshoot. When you contacted us directly you then told us that you are not going to manage this server anymore and that we should drop the ticket. And now you are posting about this same error again in a new thread. Would you please instead reply to my last email… In that email I had made a suggestion for you to try and also requested more information if that suggestion failed.

    Thanks.

    November 30, 2017 at 4:19 pm #10298
    Graceyin39
    Participant

    Hi Doug,

    I didn’t realize I got the same error for two different computers. Yes, the previous one we no longer use it anymore, but this one I need to fix the error.

    I will go back to check your email.

    Thanks,

    November 30, 2017 at 4:27 pm #10299
    Graceyin39
    Participant

    Hi Doug,

    Yes, the problem is caused by missing downloaded updates. I re-downloaded the updates then the installation is completed successfully.

    Thank you for your help!

    November 30, 2017 at 4:34 pm #10300
    doug
    Moderator

    Great! Thanks for confirming that it worked.

    -Doug

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