-198: Failed to add scan package service. HRESULT: -2147467262

[huibw]

When searching I’ve seen a few “Failed to add scan package service” but none with the HRESULT code of -2147467262.

BP and the target image are running Windows 2008 R2 and BP is the latest version (2017.11.13.12.3). Out of the 24 of the batch I tried to patch, only one image throws this error. Haven’t seen it before and/or in other datacenters.

[doug]

This error translates to:

0x80004002 -2147467262 E_Nointerface

I haven’t seen this particular error before, but it’s going to likely mean one of a few possible things, in no particular order:

1. The Windows Update Agent (WUA) on the target computer needs to be updated.

https://support.microsoft.com/en-us/help/949104/how-to-update-the-windows-update-agent-to-the-latest-version

2. The target computer might just need a reboot.

3. There could be some system file corruption on the target computer.

4. One of the following links might have a resolution:

https://support.microsoft.com/en-us/help/2287297/a-com-application-may-stop-working-on-windows-server-2008-when-a-user

https://social.msdn.microsoft.com/Forums/windowsdesktop/en-US/9bce56ec-999c-44dd-979f-a0c8e93bdbd5/windows-8-com-error-80004002-no-such-interface-supported?forum=windowsgeneraldevelopmentissues

https://social.technet.microsoft.com/Forums/windowsserver/en-US/f0be9769-a9c7-4003-8e23-8f23592c849c/windows-server-2008-32bit-component-services-error-catalog-error-80004002?forum=winservergen

5. Search google for ‘80004002’ without the quotes and see what else you find that might help.

[huibw]

Ok, thanks for the pointers. I will follow up on them. Did try the reboot, #1 trick in the handbook 🙂

[Author]

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