MAC address is overwritten

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  • #8841
    laurie
    Participant

    Hi

    Not sure if I’m missing something or need a feature request.

    I would like to run a scheduled task or job that gets the MAC address and updates the table without removing any existing MAC adresses.

    Firstly, I cannot found the option “Get MAC address” in the ‘Job queue or Scheduler functions’. Is this missing or can you tell me how to find this option?

    Secondly, If I highlight a bunch of computers that already have a MAC address and go Actions > Get Info > Get MAC address any computer that is turned off has it’s existing MAC address deleted. Is there a way make the behaviour that if there a MAC address in the table then don’t over write.

    #10111
    doug
    Moderator

    Hi Laurie –

    ‘Get MAC address’ is not part of the scheduler or job queue because up until now we have had no reason to add it. Normally the MAC address is static/unchanging. So you would gather or enter the MAC for a target only one time, and then you would never have to do it again. What purpose would it serve to reach out for the MAC address on a scheduled basis? In fact, it seems to me that it only causes problems because of what you described where it is overwritten with ‘The RPC server is unavailable.’ when the machine is not online. Why would you want to get re-get the MAC address on a regular/scheduled basis? Why not just get it one time when you first add the computer, and then you don’t have to keep getting it?

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