Batch Patch Says SUCCESS but doesn't install

[jsira7]

Hey Doug,

So I have been trying to deploy this MSI package and every time I do using the default parameters that Batch Patch issues under Deploy software/patch/script/regkey etc it states that it installs sucessfully. However, it doesn’t install on the machine. When I run the MSI manually on the machine it does install. Although, I do get a prompt that states:

‘The following applications should be closed before continuing the install’

Search and Cortana application

When I select the option to Automatically close applications and attempt to restart them after setup is complete it continues and then installs the app successfully.

So, I’m assuming the bottleneck is this Search and Cortana application, but I’m unsure how to disable that prior to install. Any suggestions?

[doug]

Well, I have no idea what the .MSI package is that you’re trying to install, so that makes it tough to comment on. This would be a case where you’d want to consult with the vendor who created the .MSI to see if it’s possible to successfully complete a silent installation or not with that package. Or do some googling to see if and how people are doing silent installations of the .MSI package in question. Of if there is a .MSU or .EXE version of it, then there could be other switches/parameters built in to the package that enable you to specify via a parameter to close the search/cortana as part of the silent installation.

I have never heard of nor have I ever seen a situation where a .MSI package returns 0/success but does not actually install. That sounds odd. Unless it’s returning a 3010, which is ERROR_SUCCESS_REBOOT_REQUIRED to complete the installation.

[jsira7]

Have you ever seen the prompt of when I perform it manually:

‘The following applications should be closed before continuing the install’

Search and Cortana application

[doug]

Nope. It sounds like something specific to the particular .MSI that you are trying to install.

[Author]

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