stopping service exits with “System error 5 has occurred. Access is denied.”

[ariehm]

hello,

i recently updated to batchpatch version 2021.1.29.12.48 and when trying to use “Services/Processes > Stop service by name…”, i receive the message “System error 5 has occurred. Access is denied.”

this occurs on any server i have tried, with any service.

on the previous version (2020.4.25.16.49), it works as expected.

when expanding the Remote Command Output Log, i see a difference between the commands being run.

on version 2020.4.25.16.49, it runs the command:
Executing \\server.domain.net -r BatchPatchExeSvc -u domain\user -p *password* -h NET STOP “service”

on version 2021.1.29.12.48, it runs the command:
Executing \\server.domain.net -r BatchPatchExeSvc-75263-WSUS -u domain\user -p *password* -h -i NET STOP “service”

is there a fix for this issue?

thank you.

[doug]

Go to ‘Tools > Settings > Remote Execution’ and uncheck the ‘Interactive’ boxes. That should do it. Please let me know if it resolves the issue.

Thanks.

[ariehm]

that’s fixed it. thanks!

[doug]

Excellent. You’re welcome.

[corpguru]

I experienced the same issue and this fixed it for me also. Thank you all!

[Author]

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