Server 2019 Loop

[doug]

I need more information, please. If you have active support, please contact us directly to work through the issue. That way we can have you send us log files and a grid export for review, which we can’t really do effectively through this forum. Then we should be able to determine exactly what’s happening. Otherwise I’ll just have to take a couple guesses:

The problem you are encountering may be the issue described here: Online Cached Mode Fails to Download Update: Illegal characters in path. HRESULT: -2146233079

I know you said that the issue occurs even when cached mode is disabled, which would indicate that the above link will not help you, but please make sure to read through it carefully and assess your situation before concluding that it’s not the issue that you’re having. However, if the above link does not describe the issue that you’re having, then in that case it might be that you just need to perform the download and install operations in a single action instead of in two separate actions. That is, perform the operation as the single “download + install” action in BP instead of executing “download” and then separately executing “install.” We have very occasionally seen where Windows Update behaves unexpectedly and needs to have these operations executed together instead of separately.

[TomTom1]

Thanks Doug. Just gave the Download + Install a shot, same results. I’ll follow up through the normal support channels and reference this thread.

Tom

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