Error 1611: 1053

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  • #12039
    Russell
    Participant

    I get the above error on two of the four machines I added to my unregistered BatchPatch instance. The other two machines run normally. Any ideas?

    Mon-11:49:28> Windows Update: Error 1611: 1053. Failure
    Mon-11:49:28> Windows Update: Failed to obtain result. Could not find file ‘\\IA-MANAGER\C$\Program Files\BatchPatch\BatchPatchTempResult.log’.
    Mon-11:49:23> Windows Update: Executing BatchPatchRemoteAgent.exe…
    Mon-11:49:22> Windows Update: Attempting to initiate Windows Update (Action: Search for updates: ‘SoftwareOnly’ | Server selection: Default / Managed) …
    Mon-11:49:22> Windows Update: Establishing connection…
    Mon-11:49:22> Windows Update: Initializing…
    Mon-11:49:22> Windows Update: Queued… (Check for available updates)

    #12040
    doug
    Moderator

    I believe this is a Windows System error code:

    ERROR_SERVICE_REQUEST_TIMEOUT
    
        1053 (0x41D)
    
        The service did not respond to the start or control request in a timely fashion.

    I haven’t seen this particular error before, but my best guess is that it’s an issue with psexec not able to run properly. Please carefully go through the steps at this link to see if you can pinpoint where the issue is:

    batchpatch-troubleshooting-guide

    #12041
    Russell
    Participant

    Got it. PSEXESVC.exe was blocked by group policy. Remove the restriction and the error disappeared.

    #12042
    doug
    Moderator

    Excellent. Note you can also use ‘Tools > Settings > Remote Execution > Use PsExec -r switch to specify remote service name’ to change the name of psexesvc.exe running on the target computer to yourcustomname.exe.

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